Central London - On‑site (5 days a week)
£220 per day (Inside IR35)
Initial 1‑month contract - Temp to Perm
I am recruiting for an experienced Desktop Support Technician to join on an initial 1 month contract, with a clear intention for the role to move permanent.
Candidates must be happy with a temp to perm arrangement.
Key Responsibilities..
Provide technical support for desktop hardware and software, including remote users
Deliver deskside and remote support for Windows 11 and Microsoft Office 365 users
Troubleshoot application issues including malware, hard disk failures, and file corruption
Support secure remote access technologies including VPN, Citrix, and related solutions
Troubleshoot and resolve printers, copiers, and peripheral device issues
Build, deploy, and support devices using Intune / Autopilot
Deliver white glove support to VIP and executive users
Ensure timely, accurate ticket updates, documentation, and closure
Manage hardware and software inventory
Coordinate with external technology vendors
Participate in overtime, weekend, and on call support as required
Skills & Experience Required..
5+ years' hands‑on Desktop Support experience
Strong technical knowledge of Windows 11 and Microsoft Office 365
Experience with Microsoft Intune, Autopilot, and related Microsoft services
Experience supporting video conferencing platforms including Microsoft Teams and Zoom
Experience supporting mobile devices (iOS / Android)
Proven ability to deliver support to VIP and executive users
Excellent customer service and communication skills
Team player with a proactive, self starter attitude
Comfortable working with minimal supervision in a fastpaced environment
ECS Resource Group are an Equal Opportunity Employer, for more information please click the following link: (url removed) In accordance with the Equality Act 2010, if you require an alternative form of application please click the following link: Flexible Application Process - (url removed)/work/flexible-application-process
Salary description
£210.00 - £220.00 per day