Location: Marylebone
Contract Type: Temp to Perm
Annual Salary: £35,000 - £37,000 (Temp hourly rate pro rata)
Working Pattern: Full Time
Are you an experienced Medical Secretary looking to be part of a dynamic healthcare team? Our client, a prestigious private healthcare clinic in the heart of London, is on the lookout for a highly organised and enthusiastic individual to join their administrative team! This is an exciting opportunity to contribute to a high-quality patient experience while supporting a dedicated group of medical professionals.
About the Role:
As a key member of the administrative team, you will play a crucial role in ensuring smooth clinical operations. Your responsibilities will include:
Welcoming Patients: Be the friendly face that greets patients upon arrival and manages check-out at the end of their appointments.
Patient Registration: Register patients with the clinic and maintain accurate patient records.
Diary Management: Coordinate clinical diaries and appointments, ensuring a seamless patient flow.
Inbox Management: Handle the practice inbox and respond to patient inquiries promptly and professionally.
Administrative Support: Provide high-quality support to clinicians by drafting and sending clinical correspondence, referral letters, and reports.
Invoicing: Raise invoices and process payments accurately.
Confidentiality: Maintain confidential patient records in line with regulatory standards.
Liaison: Communicate effectively with clinicians, external partners, and patients as needed.
Process Improvement: Support the continuous enhancement of administrative processes.
What We're Looking For:
Experience: Previous experience in a Front of House or medical secretarial role within a private healthcare setting.
Medical Knowledge: Strong understanding of medical terminology and clinical workflows.
Communication Skills: Excellent written and verbal communication abilities, coupled with a warm yet professional demeanor.
Attention to Detail: High attention to detail and the ability to juggle competing priorities.
Tech Savvy: Confident using digital systems; experience with Semble or similar practice management software is a plus.
Mental Health Familiarity: Experience with mental health services is preferred, but full training will be provided.
Patient Focused: A genuine commitment to delivering an exceptional patient experience, every time.
Why Join Us?
Exciting Environment: Be part of a high-profile clinic at an exciting early stage in its journey.
Ethical Commitment: Join a team dedicated to ethical, integrated healthcare and exceptional patient experiences.
Competitive Salary: Enjoy a competitive salary along with a supportive working environment.
Career Growth: This position offers the chance to shape something meaningful and advance your career within a growing organization.
Prime Location: Work just off Marylebone High Street, in one of London's established medical districts.
If you're ready to make a difference in a fast-paced, rewarding environment, we want to hear from you! Apply now to embark on a fulfilling career journey with our client's dedicated team. Don't miss this chance to be part of something special in the healthcare sector!
Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
Salary description
£16.90 - £19.00 per hour