Senior HR Business Partner

SENIOR HR BUSINESS PARTNER | LONDON HEATHROW

Permanent | Full Time | Immediate Start

Some HR roles keep you busy. This one keeps you sharp.

We're looking for a Senior HR Business Partner to take the lead at Heathrow North location, one of the UK's most iconic, complex, and fast-moving locations across our gategourmet brand.

If you thrive in an environment where no two days are the same, where your decisions genuinely matter, and where you're expected to lead rather than follow, this is the role you've been waiting for.

Leading the HR Function

* Lead, coach, and develop an HR Generalist, creating an environment where they can grow and do their best work.

* Set the standard for HR practice on site, ensuring consistency, fairness, and commercial awareness in everything the team does.

Business Partnering & Stakeholder Engagement

* Build strong, trusted relationships with senior leaders and operational stakeholders across the site, acting as a genuine strategic partner — not just an HR function.

* Provide confident, commercially minded HR advice that helps the business make better decisions about its people.

* Challenge, influence, and support stakeholders through change, growth, and complexity.

* Translate business objectives into people priorities, shaping the HR agenda accordingly.

Employee Relations & Unionised Environment

* Lead on complex and senior ER cases including disciplinary, grievance, capability, and TUPE, taking a legally sound and pragmatic approach.

* Manage relationships with Trade Union representatives and act as the senior HR point of contact for collective bargaining, formal consultation, and recognition agreement matters.

* Navigate a unionised environment with confidence — balancing operational need with employee advocacy and legal compliance.

* Provide guidance and coaching to managers on all ER matters, building their confidence and capability over time.

HR Operations & Data

* Ensure HR policies, procedures, and documentation remain current, compliant, and fit for purpose.

* Use people data and insight to identify trends, inform decisions, and drive proactive HR interventions.

Engagement & Culture

* Act as a visible and credible HR leader on site, building trust with employees at all levels.

* Lead on engagement initiatives, culture programmes, and site-wide people activity.

WHAT WE'RE LOOKING FOR

* Proven experience as an HR Business Partner or Senior HR professional, operating at a credible, autonomous level.

* Demonstrable experience in a unionised environment — you know how to work with Trade Unions constructively and effectively.

* Strong ER background with the confidence to manage complex cases and advise senior stakeholders without hesitation.

* Experience leading or developing others, with a genuine interest in bringing people with you.

This is a role for someone who's ready to own it. If that's you, let's talk