Location: Bromley
Salary: £39,000 – 45,000
This Hotel Operations Manager is a senior operationally focused role with responsibility for the smooth day-to-day running of our site and Food & Beverage Operations. The Hotel Operations Manager will be highly visible on site, leading from the front, setting F&B standards, and ensuring an excellent experience for members, guests, and banqueting guests.
The Hotel Operations Manager will play a key role in driving service quality, team performance, operational efficiency, and commercial results across a busy events focused business with multiple bars and banqueting facilities including grounds for large outdoor events.
Hotel Operations Manager Key Responsibilities
* Oversee daily hospitality, bar, and event operations, ensuring high standards
* Lead, recruit, train, schedule, and manage bar and event teams
* Act as a site key holder, responsible for opening and closing procedures
* Plan, coordinate, and deliver events
* Manage stock control, ordering, deliveries, suppliers, and inventory systems
* Oversee cash handling, tills, EPOS systems, and operational reporting
* Monitor sales performance, labour costs, margins, and operational budgets
* Drive profitability through effective cost control and efficient resource planning
* Handle member and guest queries professionally and effectively
Hotel Operations Manager Qualities
* Proven experience in hospitality F&B operations, bar management, events management, banqueting or a similar senior operational role
* Strong people leadership skills with the ability to motivate and manage teams
* Commercially aware with experience managing costs, margins, and operational performance
* Highly organised, resilient, and comfortable managing multiple priorities
* Hands-on, proactive, and solutions-focused
* Flexible to work evenings, weekends, and live events as required
The successful Hotel Operations Manager will be proactive, confident with excellent communication skills and have a natural ability to build a rapport with our members / guests as well as with team members. Furthermore, they will have a record of working to a high standard and be extremely well organised.
Hotel Operations Manager Rewards
* A senior, visible role within a respected and evolving venue
* The opportunity to shape operations, standards, and team culture
* Exposure to a diverse events programme and a growing hospitality offer
* Supportive senior leadership and scope for future progression
* Staff discount
* On-site gym
* Enhanced sick leave after probationary period
* On-site parking
* Company pension
Athena Resourcing Solutions is an employment agency and employment business. We are an equal opportunities employer, we welcome applications from candidates of all races, genders, ages, religions and beliefs, sexual orientations, and people with disabilities. Due to the high volume of applications, we receive we are deeply sorry, but it is not always possible to respond to each applicant personally. Only those applicants who are short listed for the position can be contacted. If you have not heard from us within two days, please assume that your application for this position has been unsuccessful. By submitting your CV to us and/or applying for any job vacancy advertised by us, you agree to your data being processed by us and to receive job alert emails / job related information or other career development related information
Salary description
£39000.00 - £45000.00 per year