Key Responsibilities:
* Greet all drivers professionally upon arrival and ensure site procedures are followed.
* Prepare, check, and issue accurate driver documentation including delivery notes, dispatch paperwork, and compliance documents.
* Ensure all driver documentation is complete and accurate prior to vehicles leaving site.
* Maintain accurate records of inbound and outbound deliveries.
* Maintain weighbridge logs in accordance with company and regulatory requirements.
* Conduct regular stock checks and cycle counts.
* Monitor stock levels and investigate and resolve discrepancies.
* Maintain accurate inventory records within internal systems.
* Place orders with suppliers to maintain required stock levels.
* Liaise with suppliers to confirm delivery schedules and resolve supply issues.
* Track outstanding orders and follow up where necessary.
* Manage customer expectations regarding delivery times and stock availability.
* Respond to customer and driver queries in a professional and timely manner.
* Work closely with operations and warehouse teams to ensure smooth despatch processes.
* Support continuous improvement of administrative and stock control processes.
Requirements
* Previous experience in an administrative, logistics, or despatch role.
* Strong attention to detail and high levels of accuracy.
* Good IT skills, including experience with stock or ERP systems.
* Excellent communication and interpersonal skills.
* Ability to work under pressure and manage competing priorities.
* Strong organisational and time management skills
Salary description
£26000.00 - £26000.00 per year