Location: Aston Clinton
Salary: £44,000
Hours: Monday - Friday 09.00 to 17.00
Reporting to: Head of Operations
Job Type: Full-time, Permanent
About the Role
We are seeking an experienced and driven 3PL Warehouse Manager to lead a fast-paced FMCG warehouse operation. Reporting directly to the Head of Operations, you will be responsible for delivering operational excellence across all warehouse functions, including Goods In, B2B picking, D2C pick and pack, and kitting/value-added services.
This role is highly customer-focused, supporting a diverse portfolio of food and drink clients as well as a cleaning brand, supplying major UK supermarkets and direct-to-consumer deliveries.
You will be a strategic yet hands-on leader, capable of managing multiple priorities, driving continuous improvement, and leading teams through growth and change.
Team Structure
3 Team Managers
7 Supervisors
25 Operatives
Additional temporary staff during peak periods
You will be responsible for building a culture of accountability, engagement, and high performance across all levels.
Key Responsibilities
Lead, organise, and develop warehouse teams to ensure peak operational efficiency and high levels of customer satisfaction
Oversee all warehouse functions including Goods In, Put Away, Replenishment, B2B picking, D2C pick/pack, kitting, despatch, and value-added services
Coach and develop Team Managers and Supervisors to deliver both short and long-term objectives
Ensure effective communication and seamless handovers between shifts and departments
Drive continuous improvement through effective use and optimisation of the Warehouse Management System (WMS)
Lead WMS implementation projects including process mapping, UAT testing, training, and rollout
Plan and allocate MHE resources to maximise efficiency and ensure safety compliance
Manage workflow planning, staffing levels, and space utilisation to meet productivity and service targets
Oversee labour planning, attendance, and holiday approvals in line with operational demand
Maintain full compliance with health & safety, food safety, and legal requirements
Work closely with the Head of Operations to review performance and implement improvement plans
Manage performance across all levels, including KPIs, development, and disciplinary processes
Ensure accurate and timely fulfilment of orders across all channels
Oversee inbound and outbound operations, including safe vehicle loading and unloading
Collaborate with internal teams including transport, events, stock control, and account management
Build and maintain strong client relationships, resolving issues proactively
Promote a culture of continuous improvement, reducing waste and enhancing service delivery
Ensure high standards of housekeeping and organisation across the warehouse
Carry out any other reasonable duties as required
Skills, Knowledge & Experience
Essential
Proven leadership experience within a fast-paced FMCG or 3PL warehouse environment
Strong experience managing multiple layers of leadership
Demonstrated ability to develop and lead high-performing teams
Extensive knowledge of warehouse operations and best practices
Experience with WMS implementation and optimisation
Strong understanding of labour planning and resource management
Excellent problem-solving and decision-making skills
Confident communicator with the ability to influence at all levels
Continuous improvement mindset with a focus on operational excellence
Strong knowledge of health & safety and food safety standards
Proficient in Microsoft Office and warehouse systems
Experience managing MHE fleet and ensuring compliance
Salary description
£44000.00 - £44000.00 per year