The company are in the process of adding to their Marketing team by bringing in a driven and pro-active E-commerce/Marketplace Assistant, this is an additional position and requires an individual who has drive and ambition to succeed in a fast paced role.
E-commerce/Marketplace Assistant Purpose:
We are looking for a highly organised E-commerce / Marketplace Assistant to support the day-to-day administration and execution of our online sales channels, enabling the wider e-commerce team to focus on strategic growth.
This role will focus on uploading, maintaining and optimisation of product listings across e-commerce platforms and marketplaces such as Amazon, eBay, B&Q Marketplace, The Range, Mano Mano, Tesco, TikTok shop and other channel partners.
The ideal candidate will be detail-oriented, analytical, keen to learn and eager to develop within a fast-paced digital commerce environment.
Marketplace & Channel Execution
* Support the day-to-day execution and maintenance of marketplace accounts
* Create and update product listings, including titles, bullets, descriptions, images, videos, and backend keywords
* Upload new products, variations, bundles, and seasonal ranges in line with provided briefs
* Ensure product content meets platform requirements and internal guidelines
* Manage and resolve listing issues including suppressed listings, stranded inventory, missing offers, and detail page errors
* Support the setup and implementation of new marketplace launches following defined plans and direction
* Carry out routine account checks (e.g. account health, policy notifications), escalating any risks or issues where needed
* Raise and manage Seller/Vendor Support cases, following through to resolution
Product Content & Catalogue Maintenance
* Maintain accurate product data including SKUs, EANs, pricing, dimensions, and imagery
* Implement content updates and optimisation changes based on direction from the Marketplace Manager
* Support A+ / enhanced content uploads where applicable
* Liaise with internal teams to ensure product data and assets are complete and accurate
* Ensure consistency of brand presentation across all channels
Promotions & Trading Support
* Support pricing checks and competitor monitoring
* Track promotional activity and provide updates on performance
* Assist with invoice tracking and basic commercial admin tasks
Stock & Operational Support
* Monitor stock levels and highlight low-stock risks or availability issues
* Provide data and updates to support forecasting and replenishment planning
* Support issue resolution for fulfilment problems, stranded inventory, and missing offers
* Liaise with internal teams (supply chain, customer service, warehouse) to help resolve operational issues
Reporting & Admin Support
* Support the preparation of regular reports across sales, listings, and performance
* Assist with ad hoc reporting requests from the wider team
* Ensure all administrative tasks are completed accurately and on time
Skills & Experience Required
* Previous experience in e-commerce, marketplaces, digital merchandising, or online retail
* Strong Excel / Google Sheets skills and high attention to detail and strong organisational skills
* Comfortable working with large product catalogues and data sets
* Good commercial awareness and analytical thinking
* Excellent written communication and copywriting skills
* Ability to manage multiple priorities and deadlines, strong problem-solving mindset
Desirable Experience
Experience with Amazon Seller Central and/or Vendor Central
Exposure to retail media platforms such as Amazon Ads, CitrusAd, or Criteo
Understanding of SEO for e-commerce product pages
Basic knowledge of image requirements and content best practice
E-commerce/Marketplace Assistant, Personal Attributes
Proactive and eager to learn
Commercially curious
Problem-solving, can do attitude
Process-driven with strong attention to detail
Positive, collaborative team player
Comfortable in a fast-moving retail environment
This is an office based role working with an exceptional team of people.
The E-commerce/Marketplace Assistant,opportunity comes with an extremely rewarding salary of circa 25.5K per annum.
Head Hunted Recruitment Services Ltd and associated clients are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customer
Salary description
£25500.00 - £25500.00 per year