Survey Data Team Leader

Survey Data Team Leader

Location: Chesterfield - Office based - Parking on site

Employment type: Full Time, Permanent

Working Hours: Monday to Friday – 37.5 hours per week

What’s in it for you…

We believe in looking after our people, and it shows. When you join Ipsum, you’re not just taking a job — you’re starting a career with real support behind it.? 

28 days annual leave inclusive of bank holidays

Option to buy up to 5 additional holidays

Group Personal Pension Plan

Career development & progression with the opportunity to earn professional qualifications

24/7 access to a virtual GP? and Mental health support & counselling services? 

Cycle to Work scheme? 

Discount club - supermarkets, phone bills, gyms & more?! 

Life assurance cover? 

Long service recognition? 

Enhanced Maternity Pay

Paid volunteering opportunities in your community? 

About the role…

Responsible for leading a team, accountable for ensuring that all information supplied to both colleagues and clients is accurate and available in a timely manner. With advanced skills and knowledge of relevant software applications including GIS software (Mapinfo, Infonet), CCTV data systems and Microsoft Excel, responsible for ensuring the efficient and effective transition of processes through the various stages and that procedures are adhered to, reporting exceptions to improve risk management. Solving problems using an analytical and critical thinking approach to issues and anomalies.

Effectively communicating (both written and verbal) to explain, illustrate or document issues and solutions. Identifying coaching needs for team members and providing guidance to colleagues in best practice and new information.

Responsible for positive contact with clients and suppliers to build, manage and maintain strong relationships, as well as working closely with and supporting other areas of the business to assist as required including software development and operations.

Continuously identifying improvement opportunities to make efficiencies to existing systems.

As a Survey Data Team Leader, you will…

Administration

Oversee process for receiving works from site

Receiving enquiries from a variety of sources

Follow up enquiries to ensure closure, escalation or resolution

Maintaining records to update job status

Working in conjunction with various aspects of the business

Preparing presentation of deliverables

Data entry and updates using Excel, Access and all related software applications

Technical Analysis

Maintain systems (recording, process, archiving)

Ensure systems are maintained

Use CCTV data software to update information

Use GIS software as required

Proactive approach to problem prevention

Carrying out and reviewing validation procedures

Analyse and resolve or report anomalies

Following client specifications as necessary

Update confidential commercial information

Assisting in the planning and preparation of site work as appropriate

Oversee production of plans

Oversee producing schedules

Assist as required in gap analysis

About you…

Team leadership and People management Skills

Level 3 or higher IT related qualification is desirable

Use of CCTV data input and update software

CCTV data and asset management knowledge

Purpose of CCTV qualifications (os19X and OS21X)

Our commitment to Equal Opportunities...

We’re proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we’re committed to building a diverse and inclusive workforce. 

Before applying, please review our Privacy Policy to understand how we process your data in line with GDPR. 

Next steps...

If you’re interested in this opportunity, please apply or reach out to the Talent Team for more info