Location: Aston Clinton, HP22 5WJ
Reporting to: Warehouse Team Manager
About the Role
We are looking for a proactive and hands-on Warehouse Supervisor to oversee shift operations and ensure efficiency, accuracy, and excellent customer service across all warehouse activities.
This is a key leadership role where you will lead, motivate, and support a team of operatives, acting as the first point of contact for operational issues. You’ll play an important role in maintaining a safe, productive environment while driving continuous improvement and supporting business growth.
Key Responsibilities
Operations & Performance
Oversee daily warehouse operations to maximise efficiency using the WMS
Monitor productivity and ensure alignment with operational targets
Plan workflows, staffing levels, space utilisation, and equipment layout
Pick, pack, and dispatch orders accurately in line with quality standards
Coordinate safe loading and unloading of vehicles
Maintain stock accuracy through effective receiving and picking processes
Support cycle counts, stock takes, stock transfers, and consolidation
Provide clear and accurate end-of-shift handovers
Leadership & Team Development
Lead, coach, and motivate team members to achieve performance targets
Train staff to resolve day-to-day operational challenges
Induct new and temporary employees effectively
Deliver KPI-based feedback and performance reviews
Support investigations and disciplinary processes (including note-taking)
Manage staffing levels, absence, and leave requests in line with policy
Continuous Improvement & Systems
Act as a super user of the WMS to drive operational efficiency
Identify inefficiencies and implement improvements
Collaborate with Team Managers to analyse performance and enhance productivity
Health, Safety & Compliance
Promote and enforce health and safety standards and legal compliance
Conduct pre-shift checks and “walk and talk” handovers
Ensure MHE checks are completed before use
Monitor equipment usage and ensure MHE is charged and maintained
Secure the warehouse at the end of each shift
Communication & Collaboration
Liaise with account managers and admin teams to resolve issues efficiently
Work collaboratively with other supervisors and managers
Maintain high housekeeping standards across the warehouse
Additional Duties
Carry out any other reasonable duties as required
Skills, Knowledge & Experience
Essential
Proven experience in a warehouse supervisory or team leadership role
Strong understanding of warehouse operations and procedures
Excellent leadership, communication, and interpersonal skills
Confident managing performance and delivering direct feedback
Strong problem-solving and decision-making abilities
Continuous improvement mindset
Good knowledge of warehouse health and safety regulations
Proficient in Microsoft Office and Warehouse Management Systems (WMS)
Qualifications
Valid MHE licences (Aisle Master, Counterbalance, PPT)
Experience managing MHE fleet and users (preferred)
Salary description
£27600.00 - £27600.00 per year