Business Systems Manager

A well-established and evolving organisation is looking for a Business Systems Manager to take ownership of its core business applications, with a key focus on its IFS environment alongside a wider systems landscape.
 
This is a broad role sitting within IT, with responsibility for ensuring business systems are reliable, effective and aligned to how the organisation operates. While IFS is the central platform, the role also covers a range of integrated systems including CRM, warehouse, logistics and operational applications.
 
A key part of the role is leading and developing an existing business systems team, alongside managing external suppliers. This is not an individual contributor position, and requires someone comfortable managing people, setting direction and driving performance.
 
Key Responsibilities:

Ownership of core business systems, with IFS as the primary ERP platform
Managing and developing an existing business systems / applications team
Setting priorities, structure and direction for the team
Overseeing system performance, configuration, upgrades and change across the estate
Managing relationships with external suppliers, including IFS support partners
Owning integrations between IFS and wider systems including CRM, warehouse and operational platforms
Supporting ongoing initiatives to simplify and optimise the systems landscape
Acting as a key link between IT and the wider business
Driving adoption and effective use of systems across multiple departments
Overseeing application support and acting as an escalation point
Contributing to the wider IT strategy alongside senior IT leadership 
Background and Experience:

Experience in a Business Systems Manager, Applications Manager or similar role
Strong experience with ERP systems, including IFS
Proven experience managing and developing teams
Experience working across integrated systems environments (ERP, CRM, WMS or similar)
Experience managing third party suppliers and partners
Comfortable working across both technical and business-facing environments
Experience supporting system improvement, optimisation or transformation initiatives
Strong stakeholder engagement and communication skills
Pragmatic and adaptable approach, able to operate in a developing environment 
This role offers a high degree of flexibility, with a largely remote setup and occasional travel to sites as required.
 
Further details will be shared as the process progresses