Location: Basildon, Essex
Salary: £24,480 per annum + Monthly Bonus
Hours: Monday - Friday, 9:00am - 5:00pm (flexible)
Benefits: 25 days holiday + Bank Holidays, onsite parking, pension scheme
We are currently seeking an organised and customer focused Sales Coordinator to support our client's growing sales and rental operations. This role is key to ensuring all rental sales and sales enquiries are processed accurately and efficiently, while delivering outstanding customer service at every touchpoint.
You will play a vital part in supporting the sales and service teams, managing rental agreements from enquiry through to installation, and helping to drive departmental objectives, particularly within our expanding rental division.
Key Responsibilities
Manage rental enquiries from initial lead through to installation
Process quotes, manage new and existing rental agreements, and follow through to completion
Follow up overdue rental agreement payments
Build and maintain strong relationships with existing rental customers
Provide account and end-user coverage when sales staff are unavailable
Process sales orders accurately and within required timeframes
Arrange and coordinate equipment supply and installations for non-rental sales when required
Track and manage sales orders, ensuring accuracy and timely completion
Liaise effectively with customers, vendors, and internal teams to resolve issues
Place and follow up service calls as required
Provide administrative support to the sales and service teams
Maintain and update the ERP system, ensuring customer data accuracy
Conduct cold calling activities using provided records, including Local Authorities and previously trading customers
Ensure all company processes, standards, and procedures are adhered to
Deliver excellent customer service at all times, exceeding customer expectations
Escalate complex or problematic issues to management or relevant departments
Stay up to date with company products, services, and internal processesSkills & Experience
Proven experience in sales support or administrative roles
Experience using ERP systems
Confident communicator with strong written and verbal skills
Excellent attention to detail and data accuracy
Strong organisational and multitasking abilities
Computer literate with good working knowledge of MS Office, Excel, and CRM systems
Ability to work independently and see tasks through to completion
Comfortable working under pressure and meeting deadlinesOffice Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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Salary description
£24480.00 - £24480.00 per year