Operating Systems Lead

Role: Operating Systems Lead
Location: Norwich - 1 day a fortnight onsite

Salary: £70,000-£80,000 + benefits DOE

We're partnering with a growing, ambitious business to hire an Operating Systems Lead -someone who can take how a company wants to operate and make it work in practice.

This is a high-impact, cross-functional role focused on improving how work actually gets done. You'll work across teams, systems and processes to reduce friction, improve clarity, and build ways of working that are scalable, reliable and easy to use.

You won't be writing strategy decks. You'll be making change stick.

The role
You'll take ownership of a key internal transformation programme, focused on improving workflows, systems and operational coherence across the business. That means understanding how things really work today - where processes break down, where teams rely on workarounds, and where information gets lost - and then redesigning those workflows end-to-end.

You'll work closely with senior stakeholders, internal teams and external partners to implement changes, ensuring they are not only delivered but embedded into day-to-day operations. A key part of the role is balancing structure with usability: improving governance and control without adding unnecessary complexity.

There's also an opportunity to introduce automation and AI where it genuinely improves outcomes, with a focus on practical application rather than theory.

What we're looking for
We're looking for someone who has experience improving how work gets done across teams - whether in operations, transformation, business operations or programme delivery roles.

You might come from consulting, a scale-up environment, or a transformation role within a larger organisation. What matters most is your ability to connect the dots between systems, processes and people, and to turn complex, messy environments into something clearer and more effective.

You'll be comfortable working with ambiguity, confident engaging senior stakeholders, and able to move from diagnosis to implementation with a strong sense of ownership.

Why apply?
This is an opportunity to step into a broad, business-critical role with real scope and visibility. You'll have the chance to shape how a growing organisation operates end-to-end, working in a flexible, hybrid environment with a strong focus on outcomes over presenteeism.

If you're looking for a role where you can take ownership of meaningful change, please reach out to Fintan at TEC Partners for more information