Key Responsibilities
* Manage client accounts, acting as their main point of contact throughout the project lifecycle.
* Conduct site surveys to assess installation requirements, ensure feasibility, and provide accurate project specifications.
* Work closely with the production and install teams to ensure client briefs are translated into high-quality deliverables, meeting deadlines and budget constraints.
* Provide technical advice to clients, offering solutions tailored to their needs.
* Prepare accurate and detailed project quotes.
* Co-ordinate installations, liaising with clients and installers to ensure seamless execution.
* Identify opportunities to upsell and cross-sell within existing accounts, while also driving new business growth.
* Maintain up-to-date knowledge of large format print processes, materials, and trends to deliver informed advice and innovative solutions.
* Use CRM systems to track projects, client interactions, and sales pipelines.
Essential Skills & Experience
* Industry Expertise: Minimum of 2-3 years in a similar role within the large format print, signage, or graphics industry.
* Site Survey Experience: A proven ability to carry out site surveys, understanding structural, spatial, and logistical considerations.
* Production Knowledge: Strong understanding of large format printing processes, finishing techniques, and materials (e.g. ACM, Acrylic, Fabric, Foamex, and Vinyl).
* Project Management: Exceptional multitasking and organizational skills to manage multiple projects and deadlines effectively.
* Problem-Solving: A proactive approach to troubleshooting challenges and delivering client-focused solutions.
* Communication: Excellent verbal and written communication skills to build and maintain strong client relationships.
* Sales Acumen: A proven track record of meeting sales targets, growing accounts, and identifying new opportunities.
* Technical Skills: Proficiency using Management Information Systems and the Microsoft Office Suite.
Personal Qualities
* Detail-oriented with a focus on delivering high-quality work.
* Self-motivated, adaptable, and able to work under pressure in a fast-paced environment.
* Collaborative and team-oriented mindset.
What We Offer
* Competitive salary.
* Ongoing training and professional development opportunities.
* The chance to work on exciting projects with leading brands.
* A supportive and innovative team environment.
* On-site parking
Salary description
£40000.00 - £40000.00 per year