We're on the lookout for a Fleet Advisor to join our well-established client based in Oxford
About the role & Duties: (not limited too)
First point of contact for internal fleet drivers and department heads regarding all fleet related queries.
Raise Fleet related jobs and apply to Technician workflows, providing updates on vehicle status to internal departments.
Plan and schedule upcoming SLA work and update Technicians and Clients accordingly (MOTs, Servicing and Repairs).
Liaise with 3rd parties for any job required to be completed externally.
Create and circulate reports required to relevant Stakeholders.
Assist with the management of accidents and repairs and arrange recovery when necessary.
Assist with the management of insurance claims and liaise with providers to reach satisfactory resolution
Keep and update records of costs of repair, recoveries and other spend associated to Fleet maintenance
About You:
Full, valid UK Driving Licence (or European Equivalent) maximum of 5 active penalty points accepted.
Previous Customer Service experience.
Excellent organisational skills to manage bookings efficiently.
Experience of working with both internal and external clients in a customer relationship role, with the ability to communicate effectively, both verbally and in writing, including providing both non-professional and technical advice.
Proficient in Microsoft Office including Word and Excel.
Experience of preparing quotations, collecting and processing payments and account management.
Experience of scheduling activities to maximise efficiency (Desirable).
Working Hours: Salary £17.23per hour
Working 37hrs per week
For more information and to apply, get in touch with Beth at our Oxford branch on (phone number removed) or click 'Apply Now' to submit your application.
We wish you the best of luck in your job search
Salary description
£17.23 - £17.23 per hour