HR Admin Team Leader

We are delighted to be partnering with a respected organisation to recruit for a HR Admin Team Leader on a fixed‑term or temporary contract of up to two years.

This is a full‑time role based in the Exeter, offering a hybrid working arrangement (3 days per week working from home) and a salary of up to £34,000 per annum.

Duties will include (but are not limited to):

Oversee 3 HR Shared Service Assistants
Deliver efficient, cost-effective HR support, including first-line advice, guidance, and administration across the full HR function.
Contribute to HR strategy and operations, including developing and monitoring Service Level Agreements (SLAs) with stakeholders
Support managers and service leads with employee relations cases (e.g. handling routine cases, maintaining records, and preparing correspondence)
Assist in developing and implementing HR policies, procedures, and learning & development initiatives
Help design and improve HR systems and processes (e.g. recruitment, compliance checks, absence management, training administration, and invoicing).
Manage and support HR Advisors by allocating work, monitoring performance, and identifying training needs
Produce HR reports, metrics, and organisational data
Ensure HR records are accurate, compliant, and audit-ready.
Maintain up-to-date HR knowledge and contribute to continuous service improvement.

Experience required:

Substantial experience of working in a HR function ideally in a unionised environment
Sound Line Management / Team Leading / Formal Supervisory experience
Understanding and experience of the practical application of employment law
Sound Customer Care and Communication skills - both verbal and written - being demonstrably able to operate with tact and diplomacy and at all times promoting a positive image
Well-honed Continuous and Process Improvement skills, able to develop systems and processes
Ability to manage and cope with conflicting priorities and deadlines so that SLAs are delivered within the agreed specifications 
Benefits:

3 days home working
Generous annual leave entitlement (with additional days for long service)
Hybrid working options to support work-life balance
Employee Assistance Programme offering confidential wellbeing and mental health support
Inclusive and supportive workplace culture, with strong equality and diversity commitments
Professional development opportunities, including training and CIPD support
Flexible working arrangements where possible
Discounted leisure memberships

Working hours:

37.5 hours per week
Monday - Friday, Flexi working offered

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details