£27,356 a year
Stoke-on-Trent
Hours per week 37.5
Contract type Permanent
As a Floating Support Officer, you will work with the Floating Support Team to deliver high quality support to our customers who are vulnerable and/or have complex needs, living in all tenures within Stoke on Trent. The role will provide support in offering resettlement and sustainment support throughout the city.
What you’ll do:
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Complete inductions, risk assessments, and co-produce personalised, person-centred support plans.
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Deliver ongoing support across tenancy sustainment, resettlement, finances, health, and move-on goals.
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Signpost and advocate for access to services, addressing barriers related to mental health, substance use, and offending.
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Work collaboratively with multi-agency partners and support networks to achieve positive outcomes.
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Empower customers to manage tenancies, maximise income, address debts, and successfully move into independent housing.
Who you are:
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A good level of education including GCSE English and maths, or equivalent.
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Demonstrable experience of working in a similar sector or transferable skills.
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Experience of working with customers with complex needs.
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Excellent communication skills.
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Experience in completing forms and applications for benefits and grants.
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Ability to work under pressure and manage multiple tasks and demands.
The successful candidate will be required to complete a DBS check.
Apply now! We may close this vacancy early if we receive a high volume of applications.
#FloatingSupport #Homelessness #Stoke #JobsThatGiveBack #Community #FullTime #GreatBenefits
Who we are
We’re part of Honeycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident.
Homelessness isn’t a choice. It can happen to anyone.
Concrete is a local charity, support network and campaigner leading the fight to erase homelessness within Staffordshire and its surrounding areas.
Through a community-led approach, Concrete helps those without a plan, without a voice and without a home build concrete futures by tackling the underlying issues that keeppeople from finding and securing a home of their own.
Join us on our fight to make homelessness history across Staffordshire and everywhere
Salary description
£27356.00 - £27356.00 per year