Key Responsibilities
* Processing daily sales orders received from the Sales team
* Entering and managing orders within Sage and Salesforce
* Maintaining asset management records within Halo
* Preparing documentation for product shipments and liaising with couriers
* Liaising with the Finance team to confirm customer payments
* Producing monthly reports highlighting expiring warranties and licences
* Raising invoices for repairs based on quotes issued by the Support team
* Communicating with customers regarding shipping updates, invoices and credit notes
* Taking credit card payments and checking BACS payments with Finance
* Producing weekly open sales order reports for the Sales and Finance teams
* Requesting credit checks where required
* Sending software access links to new customers
* Managing and tracking trial equipment
* Producing additional reports as required
* Managing incoming sales leads and allocating them to the appropriate sales representative
* Updating and maintaining product information within Salesforce
Key attributes
* Previous experience in a similar sales or revenue administration role
* Experience using systems such as Sage, Salesforce, Halo and Microsoft Office
* Strong organisational skills with the ability to prioritise workload
* Excellent attention to detail and numerical accuracy
* Strong communication skills when liaising with internal teams and customers
* Ability to work independently and meet deadlines
Benefits
* 25 days holiday plus BH
* Birthday Off
* Holiday Purchase: Purchase up to an additional 5 days of holiday.
* Private Medical Insurance
* Employee Assistance Programme
* Aim to finish work at 2pm on Fridays.
* Pension scheme via NEST.
Please note: Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful.
March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment’s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you.
Consultant: Donna Jackson
Salary description
£33000.00 - £33000.00 per year