Account Handler

Talent-UK are recruiting on behalf of their client for an Account Handler/Executive on a Full time, permanent basis to join their small but growing team, The current team work together really well and with the team being small everyone always supports each other. The role comes with a competitive salary and a clear, supportive career path within the business. Standard office hours of Monday to Friday 9am - 5pm.
Due to the location of the role we would suggest you need to have a driving license and own vehicle

This is an office-based role focused on the administration and coordination of sales activity. Working as part of the sales team, you will be responsible for managing quotes and orders through our internal system.
You will act as a key point of contact between customers, suppliers, and the sales team, ensuring all information is accurate, complete, and communicated effectively to support the smooth progression of each project.

Key Responsibilities

Communicating with customers and suppliers via telephone and email.
Supporting account managers by progressing enquiries into fully detailed quotes and orders
Taking ownership of sales orders once placed, managing them efficiently through to completion
Producing and issuing all required documentation, ensuring accuracy and that all necessary approvals and signatures are obtained whilst adhering to internal ISO processes and procedures
Liaising with suppliers and clients to resolve any queries following order placement
Requesting templates from suppliers and artwork from clients, ensuring all required information is received and correct
Coordinating delivery requirements, including issuing accurate delivery notes and confirming contact details Please only apply if you meet all the essential requirements below - 

Person Specification – 

Good standard of general education (GCSEs or equivalent, including English and Maths) - Essential
Experience in an administrative or sales support role
Experience handling customer and/or supplier communication (email and telephone)
Experience managing processes, paperwork, and order handling
Experience with purchase orders, quotations, and invoicing processes
Strong organisational and administrative skills with high attention to detail
Ability to manage multiple projects/orders simultaneously and prioritise workload
Clear and professional written and verbal communication skills
Ability to interpret and build product specifications accurately
Good IT skills (Microsoft Office, email systems, CRM or order systems)
Ability to follow processes and ensure documentation accuracy
Highly organised and methodical approach to work
Proactive and able to take ownership of projects from quote to completion
Strong team player with ability to collaborate across departments
Problem-solving mindset with attention to detail
Reliable and able to work in a fast-paced, deadline-driven environment
Customer-focused with a professional and positive attitude
Commitment to supporting team objectives and business goals  This vacancy is advertised on behalf of Talent-UK Ltd who are operating as an employment agency/business, we are an equal opportunities employer, Your application will be sent to us for review, at which stage we will be in touch to discuss your details further. We will not submit your CV until you have been briefed on the position and we have your consent to do so.

INDM