COE - Technical Manager, NAM Drilling Equipment & Pressure Control Equipment

Job Description

NOV is seeking a COE Technical Manager - Drill Floor & Pressure Control equipment to join our global Technical Support group within Rig Technologies. In this role you will be responsible for managing, coordinating and developing the technical support service provided by NOV.

This is a key leadership role within the Aftermarket technical support team - Providing guidance to complex customer equipment issues, setting standards and driving to customer service above all.

Core Responsibilities
Oversee equipment centric Centres of Excellence.
Continually develop global technical team to ensure leading provision of technical services.
Plan and supervise goal-oriented training and development programs for Tier 2 Technical Leads and Global shift Supervisors.
Manage budget and expenditures.
Support group to improve level of product knowledge and encourage cross-pollination of resources.
Ensure an adequate level of coverage is maintained at all times, to include vacation and sickness coverage.
Cooperate with other business lines to provide the customers \"Service Above All Additional Responsibilities
Evaluate competitor products, services, and technologies.
Ensure compliance with NOV quality standards (ISO 9001) and HSE policies.
Approve for release- reports with damage assessments and recommended corrective / maintenance action based on customer and field service reports, and data from NOV logging or monitoring systems.
Continually review and evaluate the department processes, methods and activities to assure those are current and most efficient. Required Qualifications
Technical diploma or equivalent experience in engineering or a related field.
Minimum 3 years in relevant leadership role (e.g., Field Service, Technical Support, Field Engineering, I&C, or similar).
Strong ability to read and interpret technical documentation
Proven experience in technical analysis, troubleshooting, and report writing.
Experience working in global or cross-functional teams. Desired Qualifications
Experience in Drilling Systems & Pressure Control Equipment.
Familiarity with NOV systems, tools, or product lines.
Experience with P+L finance accountability within an operation and proficient in financial analysis/forecasting. Soft Skills
Strong analytical and problem-solving mindset
Excellent communication skills with the ability to understand complex technical issues
Proactive and solution-oriented approach
Strong team building, training and leadership skills with ability to motivate and influence others.
Organizing, Priority Setting, Process Management, Reporting skills What We Offer
Opportunity to work on cutting-edge drilling technologies in a global organisation
Exposure to complex technical challenges and international projects
Career development opportunities within a global engineering network
Competitive salary and benefits package aligned with the UK market
A collaborative environment focused on innovation, safety, and continuous improvement About Us

About the Team