Customer Account Manager

Customer Account Manager

Permanent Full time Office based Role

Monday-Friday 08.30 - 17.00 ( 1 hr lunch)

Wellingborough - office based role

Offering fantastic benefits to include a salary of between £25,500 - £27,500 (neg) with real growth potential, Working Monday-Friday no weekends or evenings, Fast‑paced, busy environment where no two days are the same.

The Company is investing in transformation and continuous improvement ideal for someone eager and willing to learn. 22 days holiday + bank holidays (increasing with service), Christmas shutdown, Health Care Cash Plan & Employee Assistance Programme, Employee discount, Free on‑site parking. Friendly, supportive team culture

A Wellingborough based busy Manufacturing company is looking for a confident, Account Manager / Customer care advisor/ Customer Service to join their friendly Customer service team.

As a Customer Service/ Account Manager / Customer Care / Sales support advisor ,you will thrive in a busy environment and loves learning on the job.

If you're a customer service Advisor that is adaptable, quick to pick things up , IT literate and enjoy a role where every day brings a challenge and something new, this is the place for you.

As a Customer Account Manager for this Manufacturing company you will be:

A friendly, professional voice to trade customers dealing with their queries
Handling calls, queries and issues with confidence and clarity
Supporting customers with orders, quotes, returns, deliveries and after sales
Account Management- Building strong relationships and keeping customers updated
Logging non‑conformance and following up to resolutionThe ideal candidate will have Strong customer service office based experience (ideally 2 years from a Manufacturing /Production related environment) , Confident, engaging telephone manner, Solid IT and data entry skills. Excellent attention to detail, Ability to stay organised when things get busy. A positive, outgoing personality, A Willingness to learn about products, systems and processes. Flexibility to adapt in a busy changing environment.

In return the company offers a basic salary 0f £25,000 - £27500 (neg) and a generous Benefits package to include 22 days holiday + bank holidays (increasing with service), Christmas Shutdown, Health Care Cash Plan & Employee Assistance Programme, Employee discount, Free on‑site parking. Friendly, supportive team culture.

Please send us your CV today. We are looking to fill this Permanent role as soon as possible.

Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.

Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion