Location: Brighton (Hybrid after training - 2 days in office)
Hours: 4 days on, 4 days off (8:00am - 8:00pm)
Salary: £26,500 + 5% Bonus + Excellent Benefits
An excellent opportunity has arisen for French Customer Service Advisors to join one of our longstanding clients, a global business with a vibrant and inclusive culture, in Brighton. This role offers hybrid working once training is completed.
Benefits include:
25-30 days holiday plus bank holidays
9% Retirement Savings Plan
Private medical insurance (BUPA)
Life Insurance & Income Protection
Company Sick Pay
Cycle to Work Scheme & Season Ticket Loan
Employee Discounts
The Requirements:
Fluent in French & English (written and spoken)
Minimum 2 A Levels (A-C) or equivalent
Previous customer service experience
Confident communicator, both written and verbal
Strong IT literacy and ability to multitask
Proactive, solutions-focused attitude
The Role:
Handle inbound and outbound calls, providing assistance in French and English
Support customers with policy cover, claims, and emergencies
Ensure all case handling is accurately documented
Resolve complaints in line with business policy and FCA guidelines
Deliver excellent service while meeting KPIs and SLAs
Promote a proactive customer service culture
If you're keen to join an exceptional team with strong career progression opportunities, apply to this French Customer Service Advisor (Days) role below or call Jamie Watson at Clearline Recruitment on (phone number removed) between 9:00am - 5:30pm
Salary description
£26500.00 - £26500.00 per year