Aldershot, Hampshire
£12.71 per hour | Office-Based | Immediate Start
Salary increase after probation: £26,436.80
If you have a background in retail or some recent office experience and are now looking to move into an office-based role, we'd encourage you to apply.
Hours:
Monday to Thursday: 08:30 - 17:30
Friday: 08:30 - 17:00
Benefits:
Growing company with long-term opportunities
Hugely supportive working culture
Training and development opportunities
Workplace pension
28 days holiday (including bank holidays)
We're currently working with a well-established, family-owned business based in Aldershot who are looking to recruit a Customer Service Administrator on a temp to perm basis.
This is a busy and varied role, ideal for someone who is highly organised, enjoys working in a fast-paced environment, and takes pride in delivering excellent customer service.
The Role:
Building strong relationships with customers and providing a high level of service
Handling a high volume of calls and emails
Processing orders from quote through to delivery
Raising and managing orders on internal systems
Preparing and checking order confirmations
Progressing quotes, approvals, and orders
Liaising with internal teams including production and dispatch
Managing customer queries in a timely and professional manner
Escalating any issues or complaints where requiredWhat we're looking for:
Previous experience within a customer service or administrative role (1-3 years)
Strong communication skills, both written and verbal
Confident working with numbers and processing orders
Highly organised with the ability to meet deadlines
A positive, proactive attitude with a strong work ethic
Excellent attention to detail
Comfortable working in a fast-paced, changing environment
Strong team player with a customer-focused approach
Must be able to commute to Aldershot (within ~45 minutes)INDCAM
Salary description
£12.71 - £14.24 per hour