Location: Durham, DH1
Salary: Up to £55,000 (OTE up to £70,000)
Additional: Mileage allowance + paid on-call rota
Driving Licence: Essential
An exciting opportunity has arisen for an experienced and values-driven Registered Manager to lead a growing Community Complex Care Service in Durham.
You will oversee the delivery of high-quality, person-centred care within individuals’ homes, supporting people with a wide range of needs including complex and clinical care, autism, challenging behaviour, and mental health.
This is a hands-on leadership role where you will manage day-to-day operations, develop teams, and ensure positive outcomes for the people supported. It is ideally suited to a strong, compassionate leader who is passionate about making a difference and supporting both individuals and teams to thrive.
Key Responsibilities
* Lead and manage the day-to-day operations of community-based care services
* Ensure compliance with CQC, Ofsted, and organisational policies and procedures
* Line manage care staff and nurses, providing leadership, supervision, and support
* Support safeguarding and promote the welfare and development of individuals
* Oversee care planning, risk assessments, and person-centred delivery
* Manage and participate in the on-call rota (paid separately)
* Lead on audits, complaints, investigations, and quality assurance
* Support the smooth transition and onboarding of new care packages
* Conduct supervisions, appraisals, and team meetings
* Drive team performance, development, and continuous improvement
* Build strong relationships with families, commissioners, and professionals
Requirements
* Level 5 qualification in Health & Social Care (or willingness to work towards)
* Minimum 2 years’ management experience (or strong senior/team leader ready to step up)
* Experience supporting individuals with autism, mental health, and complex needs
* Understanding of trauma-informed care and positive behaviour support
* Full UK driving licence and access to a vehicle
* Strong leadership, communication, and organisational skills
* Patient, resilient, and passionate about delivering high-quality care
What’s on Offer
* Pension scheme contributions
* Supportive, collaborative, and forward-thinking working environment
* Ongoing training and development opportunities
* Regular team and company social events
* Opportunity to lead and grow a developing service
This is an excellent opportunity for a motivated Registered Manager looking to take ownership of a service and make a meaningful impact in a growing and supportive organisation.
Apply now to be considered
Salary description
£55000.00 - £55000.00 per year