Full-Time | Permanent | £28,000 + Monthly Bonus
Are you an organised and confident communicator who thrives in a fast-paced environment? Do you enjoy working as part of a close-knit team where your contribution truly matters?
We are currently recruiting a Sales & Operations Coordinator (Portuguese speaking) to join our friendly, family-run business.
The Role
This is a varied and rewarding position where you will support sales, customer service, operations, and compliance, helping to ensure the smooth day-to-day running of the business.
Sales, Customer Service & Marketing
Handling customer enquiries via email, phone, WhatsApp, and other communication channels
Providing professional and friendly support to convert enquiries into orders
Processing sales orders accurately and efficiently
Assisting with sales and marketing initiatives to maximise revenue
Operations & Logistics
Supporting the coordination of drivers, vehicles, warehousing, and lifting equipment
Arranging local and international deliveries and collections
Liaising with carriers and courier partners
Ensuring services are delivered efficiently and in line with company procedures
Compliance & Governance
Supporting regulatory and legal compliance
Maintaining company standards, policies, and procedures
Assisting with operational oversight and supervision
Systems, Safety & Security
Using and safeguarding company systems, software, and equipment
Supporting strong cyber and physical security practices
Promoting health, safety, and wellbeing in the workplace
About You
We are looking for someone who:
Is fluent in Portuguese (spoken and written)
Works well under pressure in a busy, fast-paced environment
Can multitask and prioritise effectively
Has excellent attention to detail
Is a confident and professional communicator
Is a team player with a positive attitude
Takes pride in delivering excellent customer service
Experience in sales support, customer service, operations, or administration would be beneficial, but attitude, reliability, and willingness to learn are just as important.
Working Hours & Benefits
Monday to Friday – 8:00am to 5:00pm
Full-time, permanent position
Salary: circa £28,000
Monthly performance bonus
On-site parking
Competitive benefits package
Supportive family-run working environment
Salary description
£25000.00 - £28000.00 per year