Head of HR Operations

Michael Page is delighted to be partnering with a fast-evolving UK-based group operating across multiple industries to appoint a Head of HR Operations. This is a pivotal leadership role within the People function, responsible for shaping and delivering a modern, efficient and high-performing HR Operations model across a complex, multi-site organisation of approximately 1,000 employees.

Client Details

Our customer is a fast-evolving UK-based group operating across multiple industries, who employs approx. 1,000 people across a multi-site remit.

This business defines itself as having a culture built on innovation, customer-centricity, high performance, and collaboration.

Description

Reporting into the senior People leadership team, the Head of HR Operations will lead a sizeable HR Operations, and HR Partnering structure, ensuring the delivery of a consistent, high-quality and commercially effective people service across the group.

The business is undergoing significant transformation, including:

Implementation of a new HRIS platform
Ongoing M&A activity and portfolio change (including divestments)
Redesign of the People Target Operating Model
Development of new career architecture and progression pathways
Evolution of reward frameworks and job architecture
Investment in leadership capability and management development
A strong focus on operational efficiency and service excellence
A desire to drive stringer connection to the business change environment through employee engagement strategies

This is a role where HR Operations is not just transactional - it is central to enabling business performance and change.

Key Responsibilities:

Lead and develop a multi-disciplinary HR Operations function, including HR Shared Services and HR Business Partnering
Ensure the effective delivery of end-to-end HR services across the employee lifecycle for c.1,000 employees
Drive continuous improvement across HR processes, systems and service delivery models
Play a key role in the implementation and optimisation of a new HRIS system
Support the design and embedding of a modern HR Operating Model
Lead on workforce data, reporting and insights to support commercial decision-making
Partner with senior stakeholders across a diverse UK group to deliver people priorities
Drive consistency, compliance and efficiency across multiple business units and industries
Contribute to broader transformation programmes including M&A integration and divestment activity
Build and lead a high-performing, inclusive and customer-focused HR Operations team Profile

This role requires an experienced and hands-on HR Operations leader who is equally comfortable operating strategically and ensuring strong operational delivery.

You will bring:

Proven experience leading HR Operations, Shared Services and HR Partnering teams
Experience supporting an organisation of approximately 1,000 employees or more
A strong track record in HR transformation, service redesign and operating model change
Experience working within multi-site and / or multi-industry environments
Demonstrated involvement in HRIS implementation or optimisation projects
Experience supporting or delivering M&A, divestment or complex organisational change
Strong understanding of HR processes, governance and continuous improvement methodologies
A collaborative leadership style with the ability to influence across multiple stakeholders
A passion for building efficient, people-focused and scalable HR services

This is an opportunity to join a group in motion - modernising its people function and investing heavily in the infrastructure, systems and capability needed to support future growth.

You will have the chance to:

Shape and elevate a modern HR Operations function
Lead meaningful transformation across systems, structure and service delivery
Work across a diverse portfolio of businesses and industries
Be a key driver of efficiency, employee experience and operational excellence
Develop a high-performing team in a genuinely evolving environment

This role offers the platform to make a visible and lasting impact in a business that is actively investing in its future.

Job Offer

This role pays up to £70,000 to £85,000 per annum (possibly more dependant on experience), inclusive of a performance related bonus and a suite of benefits