Workspace Services Administrator / Receptionist

Workspace Services Administrator/Receptionist

Rate of pay: £14.93 PAYE or £19.63 Umbrella
Location: Clapham Park, London, SW2
Job Type: Temporary contract for 1 month rolling, full time 37.5 hrs fully onsite in Clapham ParkWe are seeking a dedicated Workspace Services Administrator / Receptionist to join a Corporate Services team within a housing association. This role is pivotal in delivering service excellence, ensuring a safe and secure environment for colleagues, and enhancing the overall building user experience.

Day-to-day of the role:

Serve as the primary onsite contact for building experience, managing post, telephone calls, stock levels, and queries.
Maintain accurate reception, contractor, and visitor management systems.
Conduct building inductions for colleagues, contractors, and visitors.
Perform general clerical duties including printing, mailing, laminating, and filing.
Process hotel and travel requests using the Click Travel system, ensuring adherence to company processes.
Handle Workspace Services assigned helpdesk requests through Service Now, following company processes and service level agreements.
Support the Workspace Services Coordinators in managing reactive, PPM, and scheduled job requests.
Assist in gathering information for health and safety investigations and maintaining department matrices and record management.
Manage all incoming and outgoing post and deliveries in accordance with company processes.
Maintain access control systems and ensure notice boards and poster communications adhere to department and company brand guidelines.
Order and maintain stock for the Workspace Services Team and attend team meetings, producing minutes and action points.Required Skills & Qualifications:

Proven customer focus and excellent interpersonal skills.
Professional demeanour with strong communication abilities.
Self-motivated with a positive attitude and the ability to work independently or as part of a team.
Previous experience in office facilities or a similar role.
Proficient in IT and Microsoft Office; experience with Oracle/Service Now is advantageous.
Strong organizational skills and the ability to manage multiple tasks.
Experience in handling business finance and helpdesk systems.To apply for the Workspace Services Administrator/Receptionist position, please submit your CV detailing your relevant experience