Product Owner

Permanent vacancy - Product Owner

Hillington

Salary - £45k - £55k

Monday - Friday 9am - 530pm

Role Overview

We are seeking an experienced Product Owner to lead the vision, roadmap, and delivery of ActiveFM 2.0, a next-generation smart facilities management platform.

This role will evolve the platform from traditional reporting into a proactive, action-driven solution, used daily by facilities management providers and end users to identify root causes and prevent critical failures across refrigeration, energy management, and BMS environments.

Key Responsibilities

Own the product vision, roadmap, and backlog for the ActiveFM platform.
Translate business goals, customer needs, and operational requirements into clear, prioritised user stories.
Ensure the platform is scalable, modular, and extensible to support multi-site, multi-tenant deployments.
Embed strong Voice of Customer insight into all product decisions through regular discovery and usability research.
Deliver features that enable action, root cause analysis, and faster issue resolution-not just data visualisation.
Oversee development of core capabilities such as compliance monitoring, energy analytics, asset management, and BMS monitoring.
Work closely with software, hardware, and business stakeholders to ensure aligned, high-quality delivery.
Maintain awareness of relevant compliance and regulatory requirements and translate these into product features.
Support go-to-market activities, including release planning, onboarding, documentation, and sales enablement.
Track product success through KPIs such as adoption, operational outcomes, and time-to-resolution improvements.Skills & Experience

5+ years' experience in Product Ownership, Product Management, or SaaS platform development.
Proven delivery of scalable B2B digital products with measurable customer adoption.
Strong customer empathy and ability to balance technical, operational, and commercial priorities.
Experience in facilities management, retail technology, HVAC/R, energy, or monitoring platforms is highly desirable.
Confident working in Agile environments with strong stakeholder communication skills.
Familiarity with data platforms, dashboards, or monitoring systems advantageous.Package & Benefits

Salary: £45,000-£55,000 (depending on experience)
30 days holiday including bank holidays
Pension scheme and discretionary annual bonus
Optional healthcare (after qualifying period)
Death in service cover
Monday-Friday core hours with some flexibilityWhy This Role?

This is a high-impact opportunity to shape a mission-critical SaaS platform used across complex, multi-site environments. You'll have genuine ownership, strong influence over platform direction, and the chance to build a product that delivers real operational and compliance value for customers.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people