The role will be strongly customer focused and to generate sales by dealing with existing customers through account management, dealing with new customer enquiries and developing business sales.
Duties
Answer incoming telephone calls from customers with a view to advising & selling them products and services
Making regular contact with agreed accounts, in order to build and maintain relationships, increase current order levels and introduce new product ranges and services.
Dealing with online enquiries via web chat
To make outbound calls to prospective clients on a regular basis to keep in touch
Work as part of a team achieving agreed team sales targets
Process all customers’ requests including quotes, orders and product enquiries with attention to details
Liaising with the client throughout the order process from placement of order to dispatch
Attend trade shows and fares and be an ambassador for the company
Office Administration duties
Liaise with suppliers, negotiating best prices, minimum order quantities and lead times and issue Purchase Orders where applicable.
Communicate with other departments within the company to ensure a smooth order process for the client
Key Skills & Experience
Excellent sales and customer service skills
Good understanding on how to make outbound ‘cold’ sales calls
Good administration skills
Good Communication skills
Conscientious with a high attention to detail
Positive and can-do-attitude
Salary
Starting at £26,430 and after successful pass of probation(3months) will uplift to £27,300
Other Information
Hours – Monday to Friday 9 to 5.30 with half hour lunch (40 Hours per week).
24 days broken down as 20 days holiday per year plus Birthday day off and company closure between (3 days) between Christmas and New Year given additionally
Salary description
£26400.00 - £27300.00 per year