IT Systems Engineer

This is an exciting opportunity for an experienced IT Systems Engineer for an Inside IR35 contract with a West Midlands organisation, providing 2nd‑line support, Microsoft 365 administration, and infrastructure management in a hybrid environment. PAYE/Umbrella only, competitive rate, ASAP start, with a mixture of remote and on‑site presence across multiple a handful of West Midlands locations as required.

Client Details

Our client, a well‑established not‑for‑profit organisation operating across the West Midlands, is seeking an experienced IT Engineer on an initial 4 month contract basis, with likely extension towards the end of 2026.
Based in Birmingham, they are expanding their technology estate, and investing heavily into upscaling their Modern Workplace environment and core infrastructure.
This role sits within a modern Microsoft‑led ICT environment and will focus on 2nd‑line operational support, infrastructure administration, and technical escalation, while supporting a Tier 1 Service Desk.
This assignment is Inside IR35 and will operate on a PAYE or umbrella basis.Description

As the IT Systems Engineer you will provide 2nd‑line support and resolution of escalated ICT incidents.
Deliver day‑to‑day systems and network administration across cloud and on‑prem infrastructure.
Monitor and support critical ICT services, identifying and addressing performance and security issues.
Administer and maintain Microsoft 365 and associated services.
Support infrastructure upgrades and technical project delivery.
Act as an escalation point and provide guidance to Tier 1 Service Desk colleagues.
Promote best‑practice use of digital tools and systems.Profile

As the successful candidate for the IT Systems Engineer role, you will have proven experience in:

A 2nd‑line IT Systems Engineer / Systems Administration contract role.
Comfortable working in an Inside IR35 engagement on a PAYE or umbrella basis.
Strong troubleshooting, documentation, and stakeholder communication skills.
Flexible to travel to the main site in Birmingham, and two other sites in the West Midlands where required.

You will have strong, recent experience across the Microsoft stack, including:

Microsoft 365 (advanced administration)
Active Directory & Azure AD / Entra ID
Exchange Online
SharePoint Online
Group Policy Management
Microsoft Intune & Autopilot
Infrastructure administration and monitoring

Desirable experience:

Azure cloud services
Hyper‑V / virtualisation
LAN, WAN, VPNs and networking fundamentalsJob Offer

Competitive daily rate of £200 to £240 (Inside IR35).
Opportunity to work within the public sector in Birmingham.
Contract role offering flexibility and the chance to enhance your skills.
Supportive work environment with a focus on technology-driven solutions.If you have the required skills and are ready to make a difference in the public sector, apply now for this exciting IT Systems Engineer position in Birmingham