Field Care Supervisor

We are looking for a dedicated and proactive Field Supervisor to join our growing team. This is a varied and rewarding role that combines both office-based responsibilities and hands-on fieldwork, giving you the opportunity to make a real impact on the quality of care delivered to service users.

Working 5 days per week (including 1 weekend in 2), you will play a key role in supporting care delivery, maintaining high standards, and building strong relationships with staff, service users, and external healthcare professionals.

Your responsibilities will include:

* Building positive and supportive relationships with staff, service users, and their families

* Working in partnership with District Nurses, GPs, and other healthcare professionals

* Attending new service user assessments and setting up care packages

* Creating and updating care plans and risk assessments

* Ensuring accurate record-keeping and system updates (Empower/Care Planner)

* Managing and responding to calls, queries, and service enquiries

* Supporting rota management and ensuring all care visits are covered

* Completing quality assurance checks (home and phone-based)

* Conducting audits, medication checks, and ensuring compliance standards are met

* Carrying out staff supervisions, appraisals, and competency assessments

* Supporting and mentoring care staff in the field

* Participating in on-call duties (1 week in 2, including weekends)

* Attending weekly KPI meetings and contributing to continuous improvement

This is a dynamic role where no two days are the same, offering the opportunity to take ownership, work independently, and contribute to high-quality care delivery.

Requirements

* Previous experience in a care or supervisory role

* Strong ability to work on your own initiative

* Excellent communication and relationship-building skills

* Good reporting and organisational skills

* Ability to manage multiple tasks and respond to changing priorities

* Confident using care systems and maintaining accurate records

* Understanding of care planning, risk assessments, and medication processes

* Willingness to participate in on-call duties and flexible working when required

* Must be able to drive

* Unfortunately we are not able to offer any sponsorship.

If you’re a motivated individual who thrives in a fast-paced environment and is passionate about delivering high standards of care, we would love to hear from you.

Benefits

* Opportunity to work in a varied and rewarding role

* Combination of office and field-based work

* Supportive team environment

* Ongoing development and involvement in training and staff support

* Chance to make a real difference in service quality and care delivery