With new opportunities continually evolving within their market field, this new role has the ability to be varied and exciting, where the successful applicant would be working amongst a fantastic team.
This Sales Assistant role will suit someone wishing to develop their skillset and knowledge in a small and fast-paced business environment. With an opportunity of growth and progression into the wider business operation, including; sales, marketing, logistics coordination and more, depending on the candidate wanting to pursue a career.
THE ROLE – SALES ASSISTANT
The job role will focus primarily on assisting customers – new and existing – with general enquiries and technical support, processing, management and dispatch of e-commerce sales through our online stores. Supporting the organisation of purchase orders and incoming goods, and working with the sales team on providing a high-quality customer experience for their customers.
The ideal applicant will be a highly organised, detail-oriented individual with a proactive approach to resolving discrepancies. This role offers an excellent opportunity to develop both sales skills within a dynamic and evolving business environment.
MAIN RESPONSIBILITIES OF THE SALES ASSISTANT ROLE:
Manage and process orders and sales enquiries for both account and non-account/retail customers.
Providing general customer assistance via phone and email.
Oversee e-commerce operations, including processing orders, handling sales enquiries, and managing shipping for website and eBay accounts.
Coordinate all logistics for outgoing customer orders and incoming stock shipments from suppliers.
Communicate stock and delivery updates clearly and concisely to customers and internal staff.
Perform various tasks to support the sales function.
SKILLS AND EXPERIENCE:
The successful candidate will need to demonstrate a high level of organisation, self-motivation.
Attention to detail, with an aptitude for customer service.
Good computer literacy is essential.
Previous sales experience is preferred, product/industry knowledge would be advantageous but not essential as full training will be provided.
Excellent communication skills
WHAT THE COMPANY CAN OFFER:
Company Pension
Competitive salary – £28,000 to £32,000 depending on experience.
On-Site Parking
8:30am to 5:00pm Monday-Friday
Yearly bonus
Don’t miss out on this fantastic opportunity and apply through the web site as we would like to hear from you.
Please note we are unable to accept candidates without UK experience or requiring sponsorship
Salary description
£28000.00 - £32000.00 per year