You will be responsible for delivering, installing, and testing domestic appliances (including gas appliances), HVAC products, and furniture in customers’ homes across the Southern region.
This is a customer-facing role in which you will be the sole in-home representative of Buy It Direct, so delivering a high standard of service is essential.
Key Responsibilities
Check vehicle, load, and planned route before departure
Drive safely and efficiently (monitored via vehicle telematics)
Deliver, install, and test appliances in line with company workflows
Install gas appliances in compliance with Gas Safe regulations
Uninstall and remove old appliances, packaging, and returns
Ensure all tracking and job information is accurately captured
Provide excellent customer service and ensure customer satisfaction
Performance Measures
You will be measured against key service and operational criteria:
Successful delivery and installation
Time taken to complete deliveries and installs
Customer advocacy and satisfaction
What We’re Looking For
Gas Safe Registered (essential for installing gas appliances)
CKR1 (essential) HTR1 (ideal)
Previous experience installing white goods/kitchen appliances
Full UK Driving Licence (max 6 points, no serious offences)
Strong communication and customer service skills
Ability to work from plans and detailed instructions
What We Offer
Competitive salary with realistic uncapped bonus earning potential
Company van (not for personal use), fuel, and tools provided
Structured routes and consistent workload
Ongoing training and development
Stable, long-term opportunity with a growing business
If you are a qualified, gas-registered white goods installer who takes pride in your work and delivering a great customer experience, we’d love to hear from you.
REF-(Apply online only)
Salary description
£38000.00 - £38000.00 per year