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Daniel Owen Ltd

Customer Service Advisor

Daniel Owen Ltd Hitchin
15.50 to 16.50
32 - 40 hour


Show Recently closed jobs

    Daniel Owen Ltd

    Customer Service Advisor

    Daniel Owen Ltd Hitchin
    15.50 to 16.50
    32 - 40 hour
    Status Open
    Apply now

    Apply on the employer's website


    What we ask

    Education

    No minimum education required

    What we offer

    Salary
    £15.50 to £16.50
    Hours
    32 to 40 hours per week
    Employment type
    temporary

    Job description

    Customer Service Advisor
    Based in Hitchin
    Temporary contract
    £15.50-£16.50 per hour
    Office based

    Duties & Responsibilities

    Working within the Repairs and Maintenance Planning team to provide an effective service and identify ways of improving service.
    Accountable for reviewing the daily diaries and implementing changes/improvements to daily plan. Planning repairs and maintenance requests to the relevant operative.
    Liaising with operatives, tenants, and the Client, ensuring high levels of customer service and delivery to required levels of time and quality
    Coordinating the successful completion of daily works orders in conjunction with all direct reports.
    Work towards individual and client KPI's.
    Ensure trade skill sets and location parameters are working effectively.
    Tracking and monitoring to completion to ensure a first-time fix.
    Arranging and where required rescheduling appointments using our planning tools and updating and changing information as the job changes.
    Check the previous day's diary to ensure all jobs were completed and closed down
    Salary description

    £15.50 - £16.50 per hour

    Apply now

    Apply on the employer's website

    Apply now

    Apply on the employer's website


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