Billing and Collections Manager

Sewell Wallis are working with a PE backed business based in the heart of Sheffield who are looking to recruit a Billing and Collections Manager on an interim basis for a period of 6 months.

This South Yorkshire-based role will involve managing the day‑to‑day billing and collections activity and support the introduction of agreed improvements, whilst managing a small team of 2.

You'll manage complex B2C billing, lead process improvements, and make a real impact in a fast-growing business. This role involves managing high-volume B2C transactions, often across shared responsibility accounts. You'll need strong process optimisation skills, excellent communication, and the ability to balance firmness with a positive customer experience.

What will you be doing?

Take full ownership of the company billing and collections process, ensuring timely and accurate invoicing and resolution of billing and pricing queries.
Monitor and improve debt collection performance, supporting the credit control function and driving reduction in aged debt.
Manage collections through GoCardless and Stripe, ensuring accurate reconciliation and resolution of failed payments.
Import sales transactions into Sage Intacct and ensure accurate allocation of cash receipts.
Validate client referral commissions and manage pricing queries to maintain accuracy and transparency.
Produce revenue and cost centre reports and other key financial reporting to support decision-making.
Support the development of the revenue recognition process and maintain compliance with accounting standards.
Collaborate with Finance, Operations, and Customer Service teams to resolve complex queries and improve processes.
Drive forward billing automation and standardisation of processes, identifying opportunities for efficiency gains.
Lead process improvement projects and support new system implementations to enhance scalability and performance.
Ensure collections processes comply with consumer protection standards while maintaining a positive customer experience.
Liaise with auditors and provide ad hoc reports as required to support audit and compliance activities. What skills are we looking for?

Minimum of 3 years' experience in a similar role
Strong understanding of billing and collections processes, ideally in a B2C environment.
Strong analytical skills with experience in producing and interpreting financial reports and KPIs.
Advanced Microsoft Excel skills (XLOOKUPs, pivot tables) and proficiency in Outlook.
Experience using Sage Intacct, Salesforce, and payment platforms such as GoCardless and Stripe; ability to quickly learn new technologies.
Ability to work in a fast-paced, dynamic environment and manage competing prioritiesWhat's on offer?

Hybrid working
Flexible working hours
33 days holiday (inclusive of bank holidays)
Enhanced pension
Healthcare scheme
Staff Discounts
Complimentary breakfastsSend us your CV below or contact Lawrie Bacon for more information.

To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions