Project Manager

We are currently looking for a Project Manager in the Newcastle Upon Tyne area to join our team on a full-time, long-term basis, working closely with our installation teams and customers to deliver high-quality bathroom projects.

This opportunity is with a respected and growing company within the home improvement and installations sector. You’ll play a key role in ensuring a smooth customer journey from initial survey through to final installation, working in a business that values customer care, technical excellence, and strong team collaboration.

I’d be keen to see applications from anyone with experience as a Project Manager, Contracts Manager, Installations Manager, or Site Manager within construction, property maintenance, or home improvement sectors.

As a Project Manager, you will be:

Managing the full customer journey from survey through to installation completion
Carrying out detailed technical surveys and producing accurate specifications
Overseeing bathroom installation projects and resolving on-site challenges
Working closely with installers to ensure high-quality delivery and customer satisfaction
Managing customer relationships, including vulnerable and elderly clients with care and professionalism
Handling reactive works, warranty issues, and escalations
Collaborating with Sales, Operations, and internal teams to maintain service standards
Monitoring KPIs such as installation timelines, costs, and customer feedback
Supporting and developing an effective, skilled installer networkI’d love to speak to anyone who has:

Previous experience in project management within construction or installations
Strong technical knowledge of bathroom fitting or similar trades
Experience carrying out surveys and producing detailed plans (CAD knowledge desirable)
Excellent communication and customer service skills
The ability to manage multiple projects and work proactively
A strong understanding of health & safety and customer-focused regulations
Experience working with CRM systems or field-based softwareThis Project Manager role is offering the following benefits:

£40,000 – £50,000 per annum 
£4,800 per year car allowance 
Monday – Friday, 40 hours per week
Pension: Standard auto enrolment
25 days plus bank holidays, increasing by 1 day per year after 2 years of service (up to 30 days)
Birthday leave: Paid day off on your birthday (in addition to annual leave)
Full-time, permanent position
Company support and ongoing development
Opportunity to work with a growing and reputable business
Long-term career progression opportunitiesLocation & travel
This is a field-based role, covering installations within your geographical area, with travel to customer homes and sites required.

If this Project Manager role sounds like something you’d be interested in, apply now or call Alex on (phone number removed)