Your role will involve handling all operational aspects/queries from new and existing accounts. Liaising with both external and internal customers, suppliers etc. Ensuring an excellent customer service and smooth and efficient shipment of goods.
Main responsibilities
* Provide quotations for export & import EU trailer movements.
* Arrange collection and deliveries
* Ensure correct data taken from client
* Check on specific country regulations for procedures
* For new customers, set up credit account
* Put job on system and raise documentation
* Documentation
* Distribute confirmations etc
* Complete Paperwork, customs docs, etc
* Liaise with suppliers, transport etc
* Issue Instructions for CMR, insurance certificates, etc
* Confirm shipment
Experience required
In order to apply for this role you will have European road freight experience gained from a freight forwarder
Salary and Benefits
* Salary £28,000 to £32,000 dependent upon experience
* Flexible working hours: 3 working patterns you can choose from - of 8am - 4pm, 9am - 5pm & 10am - 6 pm (with 45 min lunch break)
* Holidays: 25 days, plus the bank holidays and for each 5 years' service an extra day's holiday up to a max of 30 days per annum
* Contributory Pension
* Life Assurance 4 x Salary
* Occupational Health Plan
* Free drinks
* Free parking
* Employee Assistance Programme
* Cycle to Work Scheme
* Discounts on International Hotel chain
Salary description
£28000.00 - £32000.00 per year