The ideal candidate will have demonstrable experience in a sales or account management role, have a proven track record of managing existing accounts and winning new business as well as experience using CRM systems and managing accurate sales records. You will possess excellent customer service skills, be able to read technical drawings and communicate requirements clearly and actively be able to identify solutions for customers and internal teams.
As a Sales and Account Executive you will be the primary commercial contact for existing customers as well as new business prospects, building strong relationships, understanding customers needs and working with internal teams to ensure strong levels of customer service and growth are achieved.
The Ideal candidate will possess the following skills and qualities:
Demonstrable experience in a sales or account management role, ideally within manufacturing, precision engineering or similar
Proven track record of managing existing accounts and winning new business
Familiarity with B2B customer interactions, ideally including OEMs and subcontract supplies/customers
Experience using CRM systems and maintaining accurate sales records
Ability to build trust and maintain long-term client relationships
Understanding pricing, margins and business profitability
Ability to read drawings, understand manufacturing processes and communicate technical requirements clearly
Be able to present to customers, negotiate terms and close deals
Possess strong organisational and time management
Ability to proactively identify solutions for customers and internal teams
Be competent in MS Office including teams
Your duties as a Sales and Account Executive will be:
Serve as the main point of contact for existing customers, fostering strong relationships and high customer satisfaction
Understand customer operations and manufacturing requirements to help them solve issues with the company’s capabilities
Coordinate internally with scheduling, production and quality teams to ensure timely fulfilment and service excellence
Identify, research and engage potential new customers suitable for the company’s capabilities
Evaluate the business opportunities with new leads, prepare and present quotations and proposals to win new business
Attend industry events, exhibitions and networking opportunities to represent the company and build the portfolio of customers
Setting key targets with the site manager and reviewing on a monthly/quarterly and annual basis
Working with site manager and production teams to convert enquiries into orders
Maintaining/help developing accurate CRM records and track progress against sales targets
Preparing sale reports, forecasts and insights for site manager to report to the board
Providing exceptional customer service and communication
Responding promptly to all technical and commercial enquiries
Following up on quotes, manage negotiations and help close business
Proactively identify opportunities for upselling additional services
Salary:
£30,000 - £40,000 per annum (plus commission/bonus)
Hours:
Monday – Friday, 38 hour per week
Full Time, Permanent
Location:
St Leonards on Sea, East Sussex
Salary description
£30000.00 - £40000.00 per year