Hours: Full time, average 37 hours per week on a shift basis (to be discussed at interview)
Contract: Permanent
Location: Walton on Thames (Elmbridge)
Do you thrive on empowering others and have the desire to support vulnerable individuals to live independently?
At Transform Housing & Support, we believe everyone should live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex, and the London Borough of Sutton.
Come and join the Elmbridge Team and play a pivotal role in our incredible success stories, which have resulted in individuals finding stability, securing jobs, and their own homes.
If you're looking for a role where every day is different and brings new opportunities to make a meaningful difference, Transform Housing & Support is the place for you.
What You’ll Be Doing
You will be joining our Elmbridge Team, a warm, friendly and welcoming group, to provide a high-quality service to our clients in Walton on Thames, Molesey, Hersham, Thames Ditton, Hinchley Wood and Cobham. We currently support 65 clients with a range of needs. Our clients include individuals who are homeless, some with mental health issues, those in recovery from substance misuse, and young people.
A little more about your day as a Housing & Support Deputy Manager:
Supporting the manager and acting up in their absence
Staff supervision and development
Working with the manager to create new opportunities and plan implementation
Daily operational planning
Working with a small number of clients
Family mediation and support, bringing families back together
Working with a community of professionals to support the right outcomes
Problem solving together and debriefs, sharing experiences and learning as a team through reflective practice
Supporting the team with repair issues and repayment agreements for rent arrears
Property and health and safety checks
It is an exciting time for our Elmbridge Team as you’ll also be involved in planning and running our extra-curricular workshops. These range from sports activities such as basketball, table tennis and boxing, to relaxation sessions. We are always open to new ideas and projects, so if you have a particular talent or skill, please let us know.
What You’ll Need
To be successful in this role, you will need:
Ability to develop non-judgmental professional relationships with clients
The ability to manage your own time, delivering outcomes and meeting deadlines
An Enhanced DBS check (to be completed by us upon successful application)
A full, valid driving licence and use of your own car for business purposes
Experience in homelessness and homeless housing pathways
Knowledge of support services, including legislation on safeguarding, data protection and benefits
Experience supporting or managing staff
Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need.
How We’ll Set You Up for Success
We want to make sure you have the skills and knowledge to be great in your role. When you join us, you will complete a tailored induction programme which includes a combination of online training, in-person training, and shadowing. Plus, after two years, you will have the opportunity to undertake a relevant extended training course, whether that be a college course, Open University degree or professional qualification.
Why Work at Transform
Transform is a place where everyone is valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working, including flexible hours where possible.
Our benefits include:
28 days annual leave per annum, plus bank holidays (pro rata for part time)
An additional 1 wellbeing day per annum (pro rata)
A defined contribution pension scheme
Interest-free staff loans
The opportunity to buy or sell up to five days annual leave per holiday year
Life assurance cover
What’s Next
At Transform, we’re all about celebrating diversity because we know it’s key to our success. We’re committed to being inclusive, so if you're passionate about what you do and share our values, we want to hear from you.
If you need any adjustments during the application or selection process, please let us know and we’ll be happy to help.
We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.
You may have experience in the following: Housing & Support Deputy Manager, Deputy Service Manager, Supported Housing Manager, Housing Services Manager, Homelessness Manager, Housing Support Manager, Assistant Service Manager, Supported Living Manager, Social Care Manager, Community Support Manager, Tenancy Support Manager.
REF-(Apply online only)
Salary description
£31000.00 - £31000.00 per year