Operations Coordinator (May - September)

Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a Operations Coordinator.

Be part of the movement – and play your part.

About the role

Working predominately on a any 5 from 7 shift pattern, days and nights, you will be responsible for:

Accurately check-in passengers at check-in booths.

Deliver excellent customer service while handling ticket sales (cash & card).

Assist with loading and discharging vessels, using hand-held UHF radios for communication.

Ensure Health & Safety best practices for colleagues and customers.

Process freight reservations via email and phone, meeting DFDS customer service standards.

Adapt to a fast-paced, ever-changing environment with strong attention to detail.

Please note this is a 20 hour contract, May - September. You may also be required to work split shifts on occasion.

About you

We need a proactive, professional, and customer-focused individual who can work independently and represent DFDS with confidence and enthusiasm. Working across various shift patterns, you’ll join a dedicated, hardworking, and friendly team. Computer literacy is essential, along with the ability to remain calm under pressure.

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.

Working at DFDS

Join the movement and grow with us.

Be a valued member of a diverse team at DFDS and help drive change together.

While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.

Now about what we can give you. You’ll be able to access some fantastic benefits such as:

Life assurance cover

Contributory company pension scheme

Holiday Purchase Scheme

Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips

Full employee assistance programme including:

Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.

Huge range of retail discounts from high street and online retailers

Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.

Access to Breeze, our award-winning Wellbeing platform.

Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.

Are we a match? Then what are you waiting for? Apply now.

If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.

We look forward to hearing from you.

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