Field Service Engineer – Optical Medical Devices

This is high-end optical medical equipment used by some of the biggest names on the UK high street. Precision kit. Customer-facing. And increasingly software-driven.
This isn't just spanners and screwdrivers; it's installing software, configuring, troubleshooting, and explaining tech to end users without making it sound like rocket science. You'll fit right in.
What you'll be doing
* Installing and commissioning specialist optometry equipment across clinics and practices
* Servicing, fault finding, and keeping equipment running at a high standard
* Handling the software side, connectivity, system setup, updates, and troubleshooting
* Supporting and training users on how to actually use the kit properly
* Being the face of the business on-site.
What you'll need
1. Background in medical devices, think X-ray, dental, hospital equipment, anything regulated and technical
2. Strong IT confidence. Not only can you use a laptop. Proper system setup, software installs, connectivity issues, problem solving
3. Electrical or mechanical qualifications, City and Guilds, BTEC, or time served experience
4. Comfort working independently across a regional patch/We do like to see proven Field service experience.
In essence, you're part engineer, part IT support, part trainer, and part problem solver.
The company services and installs to independant, and the biggest high street and health care companies in the country.
* Salary - £40-45k, Van, tools
* Workload will get you home at the end of the day.
* Then the obvious other benefits, pension/healthcare.
* Locations covered - South Coast, Dorset, Southampton, Hampshire, South London fringe
About Us:
At Thomas Lee Recruitment, we specialise in connecting engineers and technical salespeople with leading companies in the engineering sector. We pride ourselves on offering a personalised, professional, and transparent recruitment service. Our focus is on understanding both client and candidate needs to ensure the best possible match.
How to Apply:
All applications will be responded to. Please ensure you have the right to work in the UK before applying. By applying for this role, you accept our Terms & Conditions, Privacy Policy, and Disclaimers, which can be found on our website