We are looking for an experienced and ambitious fundraising or marketing professional to play a pivotal role in leading the supporter acquisition programme.
We’re on a mission to support our client, voted one of the top 100 hospitals in the world, and a global leader in healthcare innovation. From new cancer care to a world-class children’s hospital, your work will help transform the future of patient care.
Position: Individual Giving Lead (Acquisition)
Location: Cambridge / Hybrid (minimum two days per week in the office)
Salary: £32,000 to £35,000 per annum (depending on experience) plus a great benefits package!
Hours: Full time, 37.5 hours per week
Contract: Permanent
Closing Date: 17th May 2026, however we reserve the right to close this vacancy once a sufficient number of applications have been received or a successful candidate is found.
About the Role
You will drive the strategic development and delivery of multi-channel campaigns spanning digital, face-to-face, and direct mail ensuring the organisation attracts high quality new supporters efficiently and at scale.
Working as a key member of the Individual Giving team, you will take ownership of all acquisition activity while collaborating closely with new colleagues to shape and deliver an exceptional welcome journey. Together, you will ensure that every new supporter receives a personalised, engaging introduction that builds loyalty from the start and reflects the commitment to supporter centred fundraising.
As part of a newly developed and ambitious Individual Giving function, you will champion innovation, continuous improvement, and a culture of integrity. Your leadership will help ensure that every aspect of acquisition work puts supporters at the heart of what the organisation does and contributes to the long term development of the programme
Key areas of responsibility include:
Strategy and planning
Fundraising
Targets and budgets
Data, reporting, and administration
Innovation and Compliance
About You
You will bring a data driven mindset to the role interrogating performance, identifying insights, and making evidence based recommendations to optimise campaigns. With a strong understanding of KPIs, cost per acquisition, and long term value, you will lead on shaping an agile acquisition plan that maximises return on investment and supports sustainable growth.
You will have:
Experience of working in a fast-paced individual giving or digital marketing team
Experience recruiting new supporters (or customers) through a variety of channels
Experience of monitoring and reporting on KPIs relevant to this role
Excellent communication skills, written and verbal
Excellent attention to detail
Strong organisational skills and the ability to manage competing priorities and deadlines
Conscientious approach to your work
Strong numeracy skills to monitor budgets and project spend
Computer literacy and experience with Microsoft Office packages
Empathy and a passion and enthusiasm for the work of organisation
We strongly encourage applicants from all backgrounds and identities, every new team member brings a unique perspective, helping us enrich and diversify our charity.
In Return
This is an amazing place to work!
You will receive a fantastic benefits package including:
Pension Scheme with 7% Employer Contribution
25 days Annual Leave + Bank Holidays + Your Birthday off
Group Life Assurance (4x salary)
Enhanced Maternity and Paternity Pay
Annual Eye Tests + £65 towards computer-use glasses
On-site Leisure Centre
NHS Discount Schemes
Health Cash Plan
Employee Assistance Programmes
Cycle to Work Scheme
Other roles you may have experience in include Digital Marketing, Marketing, Digital Content, Communications, Marketing and Communications, Digital Marketing Lead, Marketing Lead, Digital Content Lead, Communications Lead, Marketing and Communications Lead, Individual Giving, Individual Giving Officer, Individual Giving Fundraiser, Individual Giving Lead, Fundraising, Fundraiser. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People
Salary description
£32000.00 - £35000.00 per year