You’ll coordinate facilities, suppliers, purchasing, IT/telecoms support requests and onboarding administration, acting as a central point to keep tasks moving and ensure issues are resolved quickly and consistently.
This role suits a strong all‑rounder, ideally, with experience in at least one operational discipline (HR, Quality/Compliance, Health & Safety, IT coordination or General Operations) who enjoys variety, takes ownership and improving processes.
Role details
*
Job type: Full-time
*
Location: Leeds (Head Office) – office-based
*
Travel: Occasional travel to other offices, as required
*
Reporting to: Head of Operations / Directors
What you’ll do
*
Provide day-to-day operational support across the business, acting as a central point of contact for office/site requests.
*
Coordinate facilities and maintenance across sites (repairs, access, utilities, cleaning, security as applicable).
*
Manage suppliers and contractors: obtain quotes, place orders, log issues, chase progress and confirm resolution.
*
Support purchasing and cost control: track key suppliers and renewal dates to avoid surprises.
*
Liaise with outsourced IT/telecoms providers: raise tickets, track progress and keep colleagues updated (not a hands-on IT engineer role).
*
Coordinate onboarding administration only: paperwork chasing, induction scheduling, starter checklists, and ensuring equipment/access requests are raised in time.
*
Maintain simple checklists, guidance and ways of working so support is consistent across offices.
*
Spot recurring issues and suggest practical improvements; provide simple operational updates (actions, risks, upcoming renewals).
What you’ll bring
*
Experience in an operational support role, with depth in at least one area: HR admin/People ops, Quality/Compliance, Health & Safety admin, IT coordination (outsourced support), or general operations/office/facilities.
*
Strong organisation skills and the ability to manage multiple priorities and stakeholders.
*
Clear communication and confidence to chase actions through to completion.
*
Comfort using Microsoft 365 and learning systems quickly.
*
A proactive, practical mindset and willingness to contribute, where needed.
*
Experience of a Labour Supplier/Agency would help but is not strictly necessary.
Equal opportunities: We welcome applications from all backgrounds and are committed to creating an inclusive workplace
Salary description
£30000.00 - £35000.00 per year