An exciting opportunity to join a growing deep sea import team within a busy FCL department. This role is suited to a motivated and enthusiastic individual with a minimum of 10 years' general freight forwarding experience, capable of managing shipments from start to finish.
Working Hours
Monday to Friday, 8:00am - 5:00pm
Benefits
Salary: £35,000 - £45,000 (dependent on experience)
Company pension scheme
Performance-based bonuses
Long service awards, including additional holiday entitlement
Departmental and company social events
Free on-site parking
Key Responsibilities
Arrange deep sea import bookings
Liaise with overseas offices and global partners
Manage shipments end-to-end (start to finish)
Process sales and purchase documentation
Provide FCL quotations to UK clients
Quote and manage shipments for FBA (Amazon) clients
Maintain and update client bookings and pricing within shared systems
Manage and develop key accounts
Raise and process invoices
Handle direct client accounts and relationships
Resolve customer queries and complaints efficiently, in line with company proceduresRequirements
Strong knowledge of ocean/sea imports, including FCL
Experience managing shipments from start to finish
Experience working with overseas agents and partners
Ability to quote and price FCL shipments
Experience managing key accounts and direct client relationships
Familiarity with FBA (Amazon) shipments
Strong administrative and organisational skills
Ability to resolve customer queries and complaints effectively
Proficiency in freight systems and Microsoft OfficeWR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs.
WR is acting as an Employment Agency in relation to this vacancy
Salary description
£35000.00 - £45000.00 per year