Import Coordinator

Import Coordinator

£30,000 per annum basic + Bonus

Rochester

Sunday - Thursday 9am - 6pm (1‑hour unpaid lunch)

20 days holiday + bank holiday, parking on site, pension scheme

Do you thrive in a dynamic work environment? If so, we have an exciting opportunity for you! Our client is on the lookout for a dedicated Import Coordinator who can bring energy, efficiency, and expertise to our growing business.

What You'll Do:
As an Import Coordinator, you will be the backbone of our importing process, ensuring everything runs smoothly and efficiently. Your responsibilities will include:

Accurately and efficiently submit customs entries, ensuring full compliance with regulatory requirements
* Review and maintain all import documentation, including commercial invoices, packing lists, phytosanitary certificates, and POAO certificates, ensuring accuracy and HMRC compliance
* Liaise with hauliers, customs agents, suppliers, and internal teams to resolve delays, documentation issues, or compliance concerns
* Track shipments proactively and provide timely progress updates to customers and hauliers
* Act as a key point of contact for customer queries, delivering clear and timely status updates
* Manage both personal and shared mailboxes, prioritising, tracking, and responding to enquiries efficiently
* Maintain accurate internal trackers, updating them promptly to ensure all information remains currentWhat We're Looking For:

Proven hands-on customs experience within an import or logistics environment
Strong knowledge of customs procedures, documentation, and HMRC compliance requirements
* Exceptional communication and negotiation skills, enabling effective collaboration with internal and external stakeholders.
* Excellent attention to detail paired with strong organisational skills, ensuring accuracy and efficient workflow management.
* Proactive approach to problem‑solving, with the ability to anticipate challenges and implement effective solutions.How to Apply:
If you're ready to take the next step in your career and join a team that values enthusiasm and dedication, we want to hear from you!

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website