Location: Wimborne
Contract Type: Permanent
Core shift: core days (Mon-Thu 8-4, Fri 8-3), flexible start between 7-9am.
OT available - 1.5x and 2x Sundays/bank holidays
About the Role
We are seeking a proactive and detail-oriented Warehouse operative with import/export experience to join our team. In this role, you will manage the dispatch process for Finished Goods, Transfer Parts, and Return Goods to both customers and suppliers, ensuring accuracy, compliance, and on-time delivery.
Key Responsibilities
Pack goods according to picking lists and procedures.
Generate dispatch and associated documentation in line with business processes.
Ensure correct carrier selection based on client and destination.
Liaise with internal departments (Commercial, P&L, and others) to align priorities.
Attend meetings, provide updates, and follow through on agreed actions.
Supply accurate information to customers (non-sensitive).
Arrange collections and returns (inbound/outbound).
Use carrier systems such as UPS, FedEx, and DHL.
Archive shipping documentation electronically.
Manage export compliance in coordination with the Trade Compliance team.
Handle customer portal completion, issue import instructions, and complete export/import reporting.
Order packaging materials as required.
Core Competencies
Strong time management and prioritisation skills.
High attention to detail.
Ability to follow business operations, systems, and processes.
Customer-focused with excellent communication.
Flexible and adaptable to changing priorities.
Qualifications & Experience
Previous experience in a dispatch environment (essential).
Import or export experience
Experience in a regulated industry, ideally Aerospace (advantageous).
Forklift licence
Computer literate with strong system skills.
Key Measures of Success
On-time delivery.
Adherence to 5S+ standards.
Compliance with EHS requirements.
Why Join Us?
You'll be part of a collaborative and supportive team environment where accuracy, efficiency, and quality are at the heart of what we do. This is a great opportunity to develop within a well-established business and contribute to delivering excellence to our customers
Salary description
£28500.00 - £29000.00 per year