Job Title: Commercial Administrator
Company: HybrIT Services
Location: Northampton
Salary: £26k-29k + Career Progression Opportunities
Hours: 37.5 hours per week
This is a great opportunity for an experienced and highly organised person to join a growing IT Services company as a Commercial Administrator.
As a Commercial Administrator you will provide day to day support to the commercial team, wider business and the customer base on a day to day basis. This is a key role within the business, ideal for someone with a background in sales administration, customer service, or commercial operations, who is looking to further develop their career within a consultative, relationship-driven IT sales environment.
The role is integral in ensuring the smooth running of sales processes, supporting client engagement, and contributing to the overall commercial success of the business.
Key Responsibilities
- Provide day-to-day support to the Commercial team members
- Prepare and managing quotes, orders, procurement, and logistics
- Manage opportunities and renewals within the CRM system
- Support ongoing account management for SME customers
- Acting as a key point of contact for internal teams and external clients
- Assist in the coordination of the sales process from enquiry through to delivery
- Liaise with the Commercial Account team regarding orders, invoicing, and billing queries
- Support the identification, follow-up and tracking of new business opportunities
- Assist in the preparation of customer reports and client communications
- Maintain accurate records and ensuring data integrity across systems
- Develop a strong understanding of the HybrIT products, services, and solutions
Skills & Experience
- Previous experience in a sales administration, commercial support, or customer service role
- Strong communication skills, both written and verbal
- Good telephone manner with the ability to talk to customers
- Experience dealing directly with customers and stakeholders
- Proficiency in Microsoft Office, particularly Outlook, Teams, Excel and Word
- Experience using CRM systems (preferred)
- Strong organisational skills with the ability to manage multiple tasks
- Good numerical and analytical abilities
- Experience within the IT or technology sector (desirable but not essential)
Personal Attributes
- Highly organised with strong attention to detail
- Proactive and able to take ownership of tasks
- Positive, professional, and customer-focused approach
- Strong work ethic with a “can-do” attitude
- Ability to work both independently and collaboratively
- Comfortable working in a fast-paced environment and managing priorities
- Interest in technology and willingness to learn about new solutions
- Ambition to develop within a commercial or sales-focused career path
What You’ll Gain
- Opportunity to work within a growing and dynamic IT business
- Exposure to a wide range of technologies, customers, and industries
- Ongoing training and development opportunities
- A clear pathway for career progression into roles such as Junior Account Manager, Account Manager and beyond
- A supportive and collaborative team environment
Career Progression
As HybrIT continues to grow, we are committed to developing our people and promoting from within. This role offers a clear pathway into more senior commercial or sales roles, with the opportunity to take on greater responsibility and manage your own client relationships over time.
About HybrIT Services
HybrIT Services is a fast-growing Systems Integrator and Managed Service Provider, delivering innovative IT solutions across a wide range of sectors including financial services, public sector, legal, and retail.
We pride ourselves on a customer-first approach, building strong, long-term relationships while delivering high-quality services. With multiple routes to market—including strong partnerships within the IT channel and a growing direct customer base—our team benefits from exposure to a diverse and dynamic business environment.
Why Join HybrIT Services?
At HybrIT, we invest in our people. You’ll be supported to grow your skills, build strong relationships, and develop a successful long-term career within a thriving and fast-paced industry.
How to Apply
If you are an experienced Sales Administrator looking for your next challenge within a growing technology business, we’d love to hear from you.
Please submit your CV along with a short cover note outlining your suitability for the role.