Digital Channel Manager

Digital Channel Manager -Competitive Salary + Excellent Benefits- Peterborough

The Role

Are you looking for a Digital Channel Manager role where your ideas genuinely shape the digital experience of a global professional community? Do you want to work in a position where your insights and decisions directly improve how thousands of users learn, connect and grow?

As a Digital Channel Manager, you will take real ownership of key digital platforms, including the website, mobile app and member community.

In this role, your work will be visible and valued. You will have the freedom to test new ideas, use data to guide decisions and see the direct impact of your improvements across multiple digital channels.

The Digital Channel Manager position offers variety, autonomy and the chance to work with experienced teams across marketing, technology and product. You will gain exposure to a wide digital ecosystem while building your expertise in optimisation, user experience and platform performance.

If you enjoy seeing your work make a difference and want to grow your career in a forward-thinking environment, this Digital Channel Manager role offers exactly that.

If you’re ready to take the next step in your career and shape impactful digital experiences, apply today and start your journey with CIPS.

Key Responsibilities:

         ·         Manage the day-to-day performance of website, app and community platforms

         ·         Deliver improvements based on data, insights and user feedback

         ·         Maintain a clear digital roadmap aligned with organisational goals

         ·         Work closely with UX, content and development teams to ensure consistency

         ·         Monitor key metrics such as engagement, conversion and retention

         ·         Support initiatives to grow and strengthen the member community

         ·         Collaborate with Marketing, Membership, Learning and Technology teams

         ·         Encourage a culture of testing, learning and continuous improvement

The Company

The Chartered Institute of Procurement & Supply (CIPS) is a global membership organisation with over 70,000 members worldwide. We set the standard for excellence in procurement and supply.

With a Royal Charter, we focus on raising professional standards, supporting career development and building a strong global community. Our work helps organisations and professionals succeed in a fast-changing world.

The Benefits

         ·         25 days holiday plus statutory holidays

         ·         Private medical insurance with BUPA (including Digital GP access)

         ·         Group personal pension plan

         ·         Life assurance (4x salary)

         ·         Bonus scheme (discretionary)

The Person

To succeed as a Digital Channel Manager, you will bring:

Experience managing digital platforms, apps or websites
Strong understanding of UX/UI and digital analytics
Confidence working in agile environments
Excellent stakeholder management skills
A data-led approach to decision making
Experience with tools such as Oracle, Optimizely, Asana or similar
The ability to prioritise and manage multiple projects effectively