ASC Assurance & Improvement Officer

ASC Assurance & Improvement Officer

Pay Rate: £16.35 per hour PAYE
Hours: 37 hours per week, Monday - Thursday: 8.45am - 5.15pm with 1-hour unpaid break. Friday: 8.45am - 4.45pm with 1-hour unpaid break.
Working schedule: Hybrid basis, 2 days from home, office days to be discussed with manager.
Duration: 3 months, temporary basis.

Opus People Solutions are recruiting on behalf of our Client, Walsall Council, for an ASC Assurance & Improvement Officer on a temporary basis.

Purpose of the Role
Working closely with the Assurance & Business Manager, this role plays a key part in strengthening and continuously improving quality across Adult Social Care.
You will support the Assurance and Improvement Team to embed, monitor and evolve robust quality assurance systems-ensuring services are consistently compliant, inspection-ready and delivering high standards.
The post has a strong focus on driving improvement, managing resources and projects across the service, and supporting assurance activity at corporate, regional and national levels.
You will also help oversee data monitoring, audit activity and wider business processes, ensuring clear reporting, effective governance and continual learning across Adult Social Care.

Daily Duties:

Work in partnership with the Assurance & Business Manager to strengthen quality and continuous improvement across Adult Social Care
Support the Assurance and Improvement Team to embed, monitor and develop robust quality assurance systems
Ensure services are consistently compliant, inspection?ready and meeting high standards
Drive service improvement through effective resource and project management
Contribute to assurance activity and compliance with corporate, regional and national reporting requirements
Oversee data monitoring, audit activity and wider business processes to support strong governance and learning
Essential Experience:

Generic business support skills, management of evidence banks, web pages, procedures/guidance monitoring.
Knowledge of Adult Social Care or previous experience in Adult Social Care roles within Local Authorities is preferred.
Strong specialist knowledge with a sound understanding of organisational procedures, policies and governance.
Experience making regular decisions and working autonomously, using initiative while knowing when to escalate policy or resource issues.
Proven experience supporting service development, performance management and modernising working practices.
Demonstrates innovation and creativity, with a track record of driving positive change and continuous improvement.
Good understanding of legal, commercial, political, operational and social factors within a complex service environment.
Confident communicator, able to handle sensitive, confidential and complex information effectively.

Apply Now! Send your CV to Niamh on