Business Insights Coordinator

Building a sustainable tomorrow

BAM Site Solutions is recruiting a Business Insights Coordinator to join the team. The Business Insights Team is responsible for managing, maintaining, and improving our customers’ platforms, as well as delivering meaningful insights through reports and dashboards. Working out of our offices in Wellingborough, you will be working 37.5 hours per week Monday to Friday.

The Business Insights Team is responsible for managing, maintaining, and improving our customers’ platforms, as well as delivering meaningful insights through reports and dashboards.

Making Possible

The Business Insights Coordinator will support this function by coordinating day to day tasks, assisting users across the business with various requests and helping to resolve queries. A key part of the role involves updating and maintaining the web-based catalogues, working closely with Product teams, Supplier Category Managers, and the Content team to ensure product data is accurate, complete, and up to date. The role also includes coordinating tickets and requests from various stakeholders.

Key Responsibilities:
• Update and maintain the web-based product catalogues, ensuring product data is accurate, complete, and up to date.
• Work closely with Product teams, Supplier Category Managers, and the Content team to manage product‑related information.
• Coordinate and prioritise queries and requests from customers, users and various stakeholders.
• Maintain and update the ticketing platform, ensuring customer requests are actioned in timely manner and customers are kept up to date throughout the resolution process.
• Collaborate with teams across the organisation to gather information and ensure tasks are completed effectively.
• Assist with testing of new processes and workflows.
• Provide ad hoc support with reporting and other data‑related tasks.

What’s in it for you?

A challenging and continuously changing environment in a forward thinking organisation. In addition to an attractive salary and benefits package, we support further personal growth and development. BAM operates a flexible working policy.

What do you bring to the role?

• Highly organised, with the ability to manage multiple priorities effectively.
• Strong attention to detail, ensuring accuracy and consistency in all tasks.
• Proactive, curious, and eager to learn, with a willingness to explore and improve processes and ways of working.
• Knowledge and experience in using MS 365 is essential.
• Experience in supporting customer web platforms is desirable and would be an advantage.
• Experience in supporting business reports and dashboards would also be advantageous.

About BAM

Building a sustainable tomorrow. That’s our mission and our promise at BAM. It’s how we engineer vital infrastructure and construct high-quality buildings as one of the largest construction companies in Europe.

We strive to create an environment where everybody feels welcome and valued. We’re on an exciting journey to employ the best talent to join us regardless of social background, race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics.

The application process

BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel we need to do something to make it more accessible to you, do not hesitate to speak with one of our team, and we will do our best to support you. "Join us in Making Possible