Salary: £27,930 + Annual Bonus up to £4,200
Hours: Monday to Friday, 8:30am - 5:00pm
Are you passionate about delivering exceptional customer experiences? Do you thrive in a role where you can build relationships and provide solutions? Our client is looking for a Customer Sales Advisor to join our dynamic team and help us continue to provide outstanding service to our valued customers.
Why Join Us?
* Competitive Salary & Bonus: Earn up to £31,000 with performance bonuses.
* Work-Life Balance: Enjoy regular weekday weekends!
* Comprehensive Training: We'll equip you with everything you need to succeed.
* Career Growth: Opportunities to develop and progress within a global business.
What You'll Do
As a Customer Sales Advisor, you'll be the friendly voice and problem-solver for our customers. Your role will include:
* Engaging with Customers: Handle inbound calls and emails, ensuring every interaction is positive and productive.
* Proactive Outreach: Contact existing customers who haven't ordered recently, help them discover new products and solutions.
* Solution Selling: Recommend products tailored to customer needs, no cold calling, just genuine relationship building.
* Order Management: Prepare quotes, process orders, and issue invoices using our easy-to-learn internal systems.
* Problem Resolution: Address customer concerns promptly and professionally, turning challenges into opportunities.
What We're Looking For
* Strong customer service experience and excellent communication skills.
* Ability to build rapport and maintain long-term customer relationships.
* A proactive mindset with a focus on delivering solutions.
* Comfortable working with systems and learning new processes.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Salary description
£27930.00 - £27930.00 per year